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  1. Observium
  2. OBS-4815

Router inventory is not working

Details

    Description

      We have some Juniper routers that are not being discovered correctly.
      Inventory doesn't show some PICs, no modules and serial numbers, so on.

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          is mentioned by

          Vendor Bug - This is vendor specific issue, not possible to be fixed inside our project. OBS-5018 Juniper router inventory not working correctly

          • Major - Major loss of function.
          • Resolved
          relates to

          Add New Device / OS - User wants to add support for currently unsupported device or OS. OBS-4024 Juniper PTX with junos-evolution devices misidentified.

          • Major - Major loss of function.
          • Resolved

          Activity

            [OBS-4815] Router inventory is not working
            eschoedler Eduardo Schoedler made changes -
            Link New: This issue is mentioned by OBS-5018 [ OBS-5018 ]
            landy Mike Stupalov added a comment -

            Probably you need report to vendor support, I really not know how fix it..

            landy Mike Stupalov added a comment - Probably you need report to vendor support, I really not know how fix it..
            landy Mike Stupalov added a comment -

            This is JunOS EVO and it's support common ENTITY-MIB inventory.
            I switched discovery inventory to this mib.

            Device report incorrect `entPhysicalContainedIn` oid value, ie for this PICs.

            ENTITY-MIB::entPhysicalIndex.25 = INTEGER: 25
            		 
            ENTITY-MIB::entPhysicalDescr.25 = STRING: PIC: 8X400GE-MR + 4X100GE-MR @ 0/2/*
            		 
            ENTITY-MIB::entPhysicalVendorType.25 = OID: JUNIPER-CHASSIS-DEFINES-MIB::jnxProductLinePTX1000136mr.0
            		 
            ENTITY-MIB::entPhysicalContainedIn.25 = INTEGER: 2
            		 
            ENTITY-MIB::entPhysicalClass.25 = INTEGER: 0
            		 
            ENTITY-MIB::entPhysicalParentRelPos.25 = INTEGER: 2
            		 
            ENTITY-MIB::entPhysicalName.25 = STRING:
            		 
            ENTITY-MIB::entPhysicalHardwareRev.25 = STRING: 255.09
            		 
            ENTITY-MIB::entPhysicalFirmwareRev.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalSoftwareRev.25 = STRING: 23.2R1.15-EVO
            		 
            ENTITY-MIB::entPhysicalSerialNum.25 = STRING: BUILTIN
            		 
            ENTITY-MIB::entPhysicalMfgName.25 = STRING: Juniper Networks
            		 
            ENTITY-MIB::entPhysicalModelName.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalAlias.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalAssetID.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalIsFRU.25 = INTEGER: true(1)

            entity with index 2 not exist in table.

            landy Mike Stupalov added a comment - This is JunOS EVO and it's support common ENTITY-MIB inventory. I switched discovery inventory to this mib. Device report incorrect `entPhysicalContainedIn` oid value, ie for this PICs. ENTITY-MIB::entPhysicalIndex.25 = INTEGER: 25 ENTITY-MIB::entPhysicalDescr.25 = STRING: PIC: 8X400GE-MR + 4X100GE-MR @ 0/2/* ENTITY-MIB::entPhysicalVendorType.25 = OID: JUNIPER-CHASSIS-DEFINES-MIB::jnxProductLinePTX1000136mr.0 ENTITY-MIB::entPhysicalContainedIn.25 = INTEGER: 2 ENTITY-MIB::entPhysicalClass.25 = INTEGER: 0 ENTITY-MIB::entPhysicalParentRelPos.25 = INTEGER: 2 ENTITY-MIB::entPhysicalName.25 = STRING: ENTITY-MIB::entPhysicalHardwareRev.25 = STRING: 255.09 ENTITY-MIB::entPhysicalFirmwareRev.25 = STRING: Default ENTITY-MIB::entPhysicalSoftwareRev.25 = STRING: 23.2R1.15-EVO ENTITY-MIB::entPhysicalSerialNum.25 = STRING: BUILTIN ENTITY-MIB::entPhysicalMfgName.25 = STRING: Juniper Networks ENTITY-MIB::entPhysicalModelName.25 = STRING: Default ENTITY-MIB::entPhysicalAlias.25 = STRING: Default ENTITY-MIB::entPhysicalAssetID.25 = STRING: Default ENTITY-MIB::entPhysicalIsFRU.25 = INTEGER: true(1) entity with index 2 not exist in table.
            eschoedler Eduardo Schoedler added a comment - - edited

            Mike,

            This box has 3 PICs.

            I see PIC 0/0/x and 0/1/x but PIC 0/2/x is not showing.
            It's present and have transceivers on it.

            Thanks.

            eschoedler Eduardo Schoedler added a comment - - edited Mike, This box has 3 PICs. I see PIC 0/0/x and 0/1/x but PIC 0/2/x is not showing. It's present and have transceivers on it. Thanks.
            landy Mike Stupalov made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
            landy Mike Stupalov added a comment -

            Should be fixed in r13521.

            landy Mike Stupalov added a comment - Should be fixed in r13521.
            landy Mike Stupalov made changes -
            Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
            landy Mike Stupalov made changes -
            Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
            eschoedler Eduardo Schoedler added a comment -

            Sent e-mail again, please confirm receipt.

            eschoedler Eduardo Schoedler added a comment - Sent e-mail again, please confirm receipt.
            landy Mike Stupalov made changes -
            Link New: This issue relates to OBS-4024 [ OBS-4024 ]

            People

              landy Mike Stupalov
              eschoedler Eduardo Schoedler
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                Updated:
                Resolved: