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  1. Observium
  2. OBS-4815

Router inventory is not working

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    Description

      We have some Juniper routers that are not being discovered correctly.
      Inventory doesn't show some PICs, no modules and serial numbers, so on.

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          is mentioned by

          Bug - A problem which impairs or prevents the functions of the product. OBS-5018 Juniper router inventory not working correctly

          • Major - Major loss of function.
          • In Review
          relates to

          Add New Device / OS - User wants to add support for currently unsupported device or OS. OBS-4024 Juniper PTX with junos-evolution devices misidentified.

          • Major - Major loss of function.
          • Resolved

          Activity

            [OBS-4815] Router inventory is not working
            landy Mike Stupalov added a comment -

            Probably you need report to vendor support, I really not know how fix it..

            landy Mike Stupalov added a comment - Probably you need report to vendor support, I really not know how fix it..
            landy Mike Stupalov added a comment -

            This is JunOS EVO and it's support common ENTITY-MIB inventory.
            I switched discovery inventory to this mib.

            Device report incorrect `entPhysicalContainedIn` oid value, ie for this PICs.

            ENTITY-MIB::entPhysicalIndex.25 = INTEGER: 25
            		 
            ENTITY-MIB::entPhysicalDescr.25 = STRING: PIC: 8X400GE-MR + 4X100GE-MR @ 0/2/*
            		 
            ENTITY-MIB::entPhysicalVendorType.25 = OID: JUNIPER-CHASSIS-DEFINES-MIB::jnxProductLinePTX1000136mr.0
            		 
            ENTITY-MIB::entPhysicalContainedIn.25 = INTEGER: 2
            		 
            ENTITY-MIB::entPhysicalClass.25 = INTEGER: 0
            		 
            ENTITY-MIB::entPhysicalParentRelPos.25 = INTEGER: 2
            		 
            ENTITY-MIB::entPhysicalName.25 = STRING:
            		 
            ENTITY-MIB::entPhysicalHardwareRev.25 = STRING: 255.09
            		 
            ENTITY-MIB::entPhysicalFirmwareRev.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalSoftwareRev.25 = STRING: 23.2R1.15-EVO
            		 
            ENTITY-MIB::entPhysicalSerialNum.25 = STRING: BUILTIN
            		 
            ENTITY-MIB::entPhysicalMfgName.25 = STRING: Juniper Networks
            		 
            ENTITY-MIB::entPhysicalModelName.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalAlias.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalAssetID.25 = STRING: Default
            		 
            ENTITY-MIB::entPhysicalIsFRU.25 = INTEGER: true(1)

            entity with index 2 not exist in table.

            landy Mike Stupalov added a comment - This is JunOS EVO and it's support common ENTITY-MIB inventory. I switched discovery inventory to this mib. Device report incorrect `entPhysicalContainedIn` oid value, ie for this PICs. ENTITY-MIB::entPhysicalIndex.25 = INTEGER: 25 ENTITY-MIB::entPhysicalDescr.25 = STRING: PIC: 8X400GE-MR + 4X100GE-MR @ 0/2/* ENTITY-MIB::entPhysicalVendorType.25 = OID: JUNIPER-CHASSIS-DEFINES-MIB::jnxProductLinePTX1000136mr.0 ENTITY-MIB::entPhysicalContainedIn.25 = INTEGER: 2 ENTITY-MIB::entPhysicalClass.25 = INTEGER: 0 ENTITY-MIB::entPhysicalParentRelPos.25 = INTEGER: 2 ENTITY-MIB::entPhysicalName.25 = STRING: ENTITY-MIB::entPhysicalHardwareRev.25 = STRING: 255.09 ENTITY-MIB::entPhysicalFirmwareRev.25 = STRING: Default ENTITY-MIB::entPhysicalSoftwareRev.25 = STRING: 23.2R1.15-EVO ENTITY-MIB::entPhysicalSerialNum.25 = STRING: BUILTIN ENTITY-MIB::entPhysicalMfgName.25 = STRING: Juniper Networks ENTITY-MIB::entPhysicalModelName.25 = STRING: Default ENTITY-MIB::entPhysicalAlias.25 = STRING: Default ENTITY-MIB::entPhysicalAssetID.25 = STRING: Default ENTITY-MIB::entPhysicalIsFRU.25 = INTEGER: true(1) entity with index 2 not exist in table.
            eschoedler Eduardo Schoedler added a comment - - edited

            Mike,

            This box has 3 PICs.

            I see PIC 0/0/x and 0/1/x but PIC 0/2/x is not showing.
            It's present and have transceivers on it.

            Thanks.

            eschoedler Eduardo Schoedler added a comment - - edited Mike, This box has 3 PICs. I see PIC 0/0/x and 0/1/x but PIC 0/2/x is not showing. It's present and have transceivers on it. Thanks.
            landy Mike Stupalov added a comment -

            Should be fixed in r13521.

            landy Mike Stupalov added a comment - Should be fixed in r13521.
            eschoedler Eduardo Schoedler added a comment -

            Sent e-mail again, please confirm receipt.

            eschoedler Eduardo Schoedler added a comment - Sent e-mail again, please confirm receipt.
            landy Mike Stupalov added a comment -

            Hi Eduardo, I received your email, but this snmpdump not usable for virtual environment.

            You should use all snmpwalk options as Bot written!
            Alternatively you can create snmpdump by our script:

            ./scripts/snmpdump.php -h <device>

            Make snmpdump for specific device (exist in db) to file <hostname>.snmpwalk

            landy Mike Stupalov added a comment - Hi Eduardo, I received your email, but this snmpdump not usable for virtual environment. You should use all snmpwalk options as Bot written! Alternatively you can create snmpdump by our script: ./scripts/snmpdump.php -h <device> Make snmpdump for specific device (exist in db) to file <hostname>.snmpwalk
            eschoedler Eduardo Schoedler added a comment -

            Email sent, please confirm receipt.

            eschoedler Eduardo Schoedler added a comment - Email sent, please confirm receipt.
            landy Mike Stupalov added a comment -

            In Discord DM (link in bot comment) to @landy
            or mail mike@observium.org

            landy Mike Stupalov added a comment - In Discord DM (link in bot comment) to @landy or mail mike@observium.org
            eschoedler Eduardo Schoedler added a comment -

            MIB is .1.3.6.1.2.1.47.1.1.1.1

            eschoedler Eduardo Schoedler added a comment - MIB is .1.3.6.1.2.1.47.1.1.1.1
            eschoedler Eduardo Schoedler added a comment -

            How can I post a snmpwalk with subtle information?
            Can I send you directly, by email perhaps?

            eschoedler Eduardo Schoedler added a comment - How can I post a snmpwalk with subtle information? Can I send you directly, by email perhaps?

            People

              landy Mike Stupalov
              eschoedler Eduardo Schoedler
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