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  1. Observium
  2. OBS-4724

High CPU usage on Juniper EX4300 virtual chassis

Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Poller
    • None
    • Juniper virtual chassis: 2x EX4300-32F and 2x EX4300-48T

    Description

      After update Juniper virtual chassis 2x EX4300-32F and 2x EX4300-48T from Junos  14.1X53-D30.3 to 21.4R3.15

      Attachments

        1. 19.debug
          3.35 MB
        2. discovery.txt
          7 kB
        3. ex4300-vc.mngmt.pardubice.cmnet.cz.poller
          3.29 MB
        4. ex4300-vc.mngmt.pardubice.cmnet.cz.snmpwalk
          9.53 MB
        5. poller.txt
          7 kB
        6. Screenshot 2024-01-26 at 7.43.19.png
          Screenshot 2024-01-26 at 7.43.19.png
          974 kB

        Activity

          [OBS-4724] High CPU usage on Juniper EX4300 virtual chassis
          Svoboda Ondrej added a comment -

          Hello, still no news about this issue?

          Svoboda Ondrej added a comment - Hello, still no news about this issue?
          Svoboda Ondrej added a comment -

          Hello, please any news on this issue?

          Should I collect and provide some data for you?

           

          Svoboda Ondrej added a comment - Hello, please any news on this issue? Should I collect and provide some data for you?  
          Svoboda Ondrej added a comment -

          Hello, I tried to update the switch again.

          ./poller.php -d -r -h 19  attached: 19.debug

          Svoboda Ondrej added a comment - Hello, I tried to update the switch again. ./poller.php -d -r -h 19  attached: 19.debug
          Svoboda Ondrej added a comment -

          attaching  ./poller.php -d -r -h 19 output: ex4300-vc.mngmt.pardubice.cmnet.cz.snmpwalk

          Svoboda Ondrej added a comment - attaching  ./poller.php -d -r -h 19 output: ex4300-vc.mngmt.pardubice.cmnet.cz.snmpwalk

          trouble with (all) junos device - they have troubles with snmpwalk of whole ifTable oid. And this issue very related to firmware version.

          landy Mike Stupalov added a comment - trouble with (all) junos device - they have troubles with snmpwalk of whole ifTable oid. And this issue very related to firmware version.

          yep, you can make poller debug with this device_id (but this not make sense for issue, since you revert firmware version):

          ./poller.php -d -r -h 19

          landy Mike Stupalov added a comment - yep, you can make poller debug with this device_id (but this not make sense for issue, since you revert firmware version): ./poller.php -d -r -h 19
          Svoboda Ondrej added a comment -

          mysql> SELECT `device_id` FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'ex4300-vc.mngmt.pardubice.cmnet.cz' AND `poller_id` = '0' ORDER BY `device_id` ASC;
          -----------
          | device_id |
          -----------
          |        19 |
          -----------
          1 row in set (0.00 sec)

          Svoboda Ondrej added a comment - mysql> SELECT `device_id` FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'ex4300-vc.mngmt.pardubice.cmnet.cz' AND `poller_id` = '0' ORDER BY `device_id` ASC; ----------- | device_id | ----------- |        19 | ----------- 1 row in set (0.00 sec)

          Please go to page: device -> performance data
          and make screenshot of page.

          landy Mike Stupalov added a comment - Please go to page: device -> performance data and make screenshot of page.

          still not:

          #####  Starting polling run at 2024-01-19 18:52:26  #####
           
           
          SQL[SELECT `device_id` FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'ex4300-vc.mngmt.pardubice.cmnet.cz' AND `poller_id` = '0' ORDER BY `device_id` ASC]
          SQL RUNTIME[0.00211287s]
          WARNING: 0 devices polled. Did you specify a device that does not exist?
          poller.php: ex4300-vc.mngmt.pardubice.cmnet.cz - 0 devices polled in 0.1531 secs
          #####  Completed polling run at 2024-01-19 18:52:26  #####

          show me device page in observium.

          landy Mike Stupalov added a comment - still not: ##### Starting polling run at 2024-01-19 18:52:26 #####     SQL[SELECT `device_id` FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'ex4300-vc.mngmt.pardubice.cmnet.cz' AND `poller_id` = '0' ORDER BY `device_id` ASC] SQL RUNTIME[0.00211287s] WARNING: 0 devices polled. Did you specify a device that does not exist? poller.php: ex4300-vc.mngmt.pardubice.cmnet.cz - 0 devices polled in 0.1531 secs ##### Completed polling run at 2024-01-19 18:52:26 ##### show me device page in observium.
          Svoboda Ondrej added a comment -

          Is that ok now?

          I had to rollback to Junos 14, if it doesn't mind.

          Svoboda Ondrej added a comment - Is that ok now? I had to rollback to Junos 14, if it doesn't mind.

          Attached poller/discovery is incorrect. You should use exactly same hostname for device as stored in observium or device_id. You always can see device_id in device page url.

          landy Mike Stupalov added a comment - Attached poller/discovery is incorrect. You should use exactly same hostname for device as stored in observium or device_id. You always can see device_id in device page url.

          People

            landy Mike Stupalov
            Svoboda Ondrej
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

              Created:
              Updated: