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  1. Observium
  2. OBS-4696

Server Crash/Rebuild now sub-pages not working

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    • Resolution: Won't Do
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    • Professional Edition
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    Description

      I apologize if this is the wrong place for this; but I can't get into the Discord server at the moment.

       

      Our Observium server crashed yesterday.  In the repair/rebuild we moved the system from CentOS 7 to RockyLinux 8, restored the files and configuration, reconnected the external MySQL server, and updated the components.

       

      Observium appears to be running correctly under the covers.  We can poll, discover, etc.  We are able to get to the main site page (dashboard), but any of the sub-pages (i.e. "Devices", "Ports", "Health", etc.) all throw an "Access denied" error in the browser.  We see the following error in the log:

      [Wed Dec 06 11:20:18.241206 2023] [proxy_fcgi:error] [pid 1735253:tid 140703774525184] [client 999.999.9.99:58200] AH01071: Got error 'Access to the script 'redirect:/index.php/device/device=1///device=1/' has been denied (see security.limit_extensions)', referer: http://host.domain.local/

       

      We don't know if, in the migration, something got enabled that shouldn't have, but after banging our heads against the wall for several hours yesterday and this morning, we were hoping this was something you may have seen before and potentially point us in the right direction.

       

      --Scott

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            adama Adam Armstrong
            NegwerIT Scott Driemeier-Showers
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