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  1. Observium
  2. OBS-4535

Change Mailaddress of account itsupportliwest-6767211

Details

    • Help
    • Resolution: Unresolved
    • Critical
    • None
    • Enterprise Edition
    • Billing
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    Description

      Hi,

      our account at https://www.observium.org/subs/index.php has a new mail address.

      Username: itsupportliwest-6767211

      Old one, which does not exist anymore, was: itsupport@liwest.at

      New one is: itsupport@teamliwest.at

      Could you please change the mailaddress and resend the last bill from march/april please?

      Thanks a lot

      Mathias Berger

      Attachments

        Activity

          [OBS-4535] Change Mailaddress of account itsupportliwest-6767211
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            itsupport@teamliwest.at LIWEST IT Support
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            Dates

              Created:
              Updated: