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  1. Observium
  2. OBS-4518

Billing history with wrong periods

Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • Billing

    Description

      When we open billing historical usage page, we see a lot on inconsistencies in periods.
      Screenshot attached.

      Attachments

        1. observium_billing.jpg
          156 kB
          Eduardo Schoedler
        2. screenshot-1.png
          10 kB
          Eduardo Schoedler

        Activity

          [OBS-4518] Billing history with wrong periods
          eschoedler Eduardo Schoedler added a comment -

          It's resolved.
          Thanks.

          eschoedler Eduardo Schoedler added a comment - It's resolved. Thanks.
          adama Adam Armstrong added a comment -

          You just need to regenerate the historical billing records to fix this.

          ./billing-calculate.php -r

          adam.

          adama Adam Armstrong added a comment - You just need to regenerate the historical billing records to fix this. ./billing-calculate.php -r adam.
          eschoedler Eduardo Schoedler added a comment -

          Hi,
          Any updates on this?
          Still showing wrong ranges in Historical Usage of billing.
          Thanks

          eschoedler Eduardo Schoedler added a comment - Hi, Any updates on this? Still showing wrong ranges in Historical Usage of billing. Thanks
          eschoedler Eduardo Schoedler added a comment -

          Hi Mike,

          We are using Billing Type: CDR / 95th.

          Here is at revision 12845 and we still see this behavior.

          Thanks!

          eschoedler Eduardo Schoedler added a comment - Hi Mike, We are using Billing Type: CDR / 95th. Here is at revision 12845 and we still see this behavior. Thanks!
          landy Mike Stupalov added a comment -

          Up up
          which type of billing you use here?

          landy Mike Stupalov added a comment - Up up which type of billing you use here?
          eschoedler Eduardo Schoedler added a comment -

          up

          eschoedler Eduardo Schoedler added a comment - up
          eschoedler Eduardo Schoedler added a comment -

          up

          eschoedler Eduardo Schoedler added a comment - up
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -Ih -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            eschoedler Eduardo Schoedler
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            Watchers:
            4 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: