Details

    • Add New Device / OS
    • Resolution: Unresolved
    • Minor
    • None
    • CE-21.10
    • Discovery

    Description

      Details on 5400 and 5500 series not being discovered. Only returns OS as "extremeware" and the serial. No port/CPU/etc/

       

      Specifically seeing this with 5420

      Attachments

        Activity

          [OBS-4473] Extreme Networks 5400 and 5500 series
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]

          snmpdump as bot requested too.

          landy Mike Stupalov added a comment - snmpdump as bot requested too.
          miskyle Kyle D Aumell made changes -
          Attachment New: 5420.8.8.2.0_mib.txt [ 20624 ]
          miskyle Kyle D Aumell made changes -
          Attachment New: 5420.8.8.2.0_mib.zip [ 20623 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]

          Working on debug.

           

          Fortunately, I picked the wrong version. I am on 23.1.12493

          miskyle Kyle D Aumell added a comment - Working on debug.   Fortunately, I picked the wrong version. I am on 23.1.12493

          requested debug information required.
          and if you really use Observium version 21.10, it's very old. Update first.

          landy Mike Stupalov added a comment - requested debug information required. and if you really use Observium version 21.10, it's very old. Update first.
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          miskyle Kyle D Aumell created issue -

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            miskyle Kyle D Aumell
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            Dates

              Created:
              Updated: