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  1. Observium
  2. OBS-4473

Extreme Networks 5400 and 5500 series

Details

    • Add New Device / OS
    • Resolution: Unresolved
    • Minor
    • None
    • CE-21.10
    • Discovery

    Description

      Details on 5400 and 5500 series not being discovered. Only returns OS as "extremeware" and the serial. No port/CPU/etc/

       

      Specifically seeing this with 5420

      Attachments

        Activity

          [OBS-4473] Extreme Networks 5400 and 5500 series
          landy Mike Stupalov added a comment -

          snmpdump as bot requested too.

          landy Mike Stupalov added a comment - snmpdump as bot requested too.
          miskyle Kyle D Aumell added a comment -

          Working on debug.

           

          Fortunately, I picked the wrong version. I am on 23.1.12493

          miskyle Kyle D Aumell added a comment - Working on debug.   Fortunately, I picked the wrong version. I am on 23.1.12493
          landy Mike Stupalov added a comment -

          requested debug information required.
          and if you really use Observium version 21.10, it's very old. Update first.

          landy Mike Stupalov added a comment - requested debug information required. and if you really use Observium version 21.10, it's very old. Update first.
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            miskyle Kyle D Aumell
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            Dates

              Created:
              Updated: