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  1. Observium
  2. OBS-4443

Postfix Mailgraph does not populate in Observium

Details

    • Help
    • Resolution: Unresolved
    • Minor
    • None
    • CE-22.5
    • Poller, Unix Agent
    • None

    Description

      Postfix mailgraph does not seem to populate its graphs 

      The unix agent looks fine as the apache graphs are correct and I can see data in the poller 

      Attachments

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        3. 20230406_Mailgraph_01.png
          20230406_Mailgraph_01.png
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        4. 20230406_Mailgraph_02.png
          20230406_Mailgraph_02.png
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        5. 3.PNG
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        Activity

          [OBS-4443] Postfix Mailgraph does not populate in Observium
          landy Mike Stupalov made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]

          I installed mailgraph to test, but it doesn't seem to consistently update the RRDs. It took it ~15 minutes to write to the rrds, and it didn't register the test mail I sent.

          Does it actually still work?

          Your poller output is actually working. It's putting 1 in the rrd for the "sent" field. It's lost the "received" data because of a mixup in the RRD naming (for some reason we used received instead of rcvd when we redid the rrd writing code, but i've added a workaround.

          if graphs don't have actual data in them, it's likely mailgraph isn't generating any worth using.

          ```
          root@dev:/opt/observium# ls /var/lib/mailgraph -l
          total 112
          rw-rr- 1 root root 28256 Apr 21 02:02 mailgraph_greylist.rrd
          rw-rr- 1 root root 55344 Apr 21 02:02 mailgraph.rrd
          rw-rr- 1 root root 28256 Apr 21 02:02 mailgraph_virus.rrd
          root@dev:/opt/observium# date
          Fri Apr 21 02:15:30 AM UTC 2023
          root@dev:/opt/observium#
          ```

          mailgraph seems to be broken.

          adama Adam Armstrong added a comment - I installed mailgraph to test, but it doesn't seem to consistently update the RRDs. It took it ~15 minutes to write to the rrds, and it didn't register the test mail I sent. Does it actually still work? Your poller output is actually working. It's putting 1 in the rrd for the "sent" field. It's lost the "received" data because of a mixup in the RRD naming (for some reason we used received instead of rcvd when we redid the rrd writing code, but i've added a workaround. if graphs don't have actual data in them, it's likely mailgraph isn't generating any worth using. ``` root@dev:/opt/observium# ls /var/lib/mailgraph -l total 112 rw-r r - 1 root root 28256 Apr 21 02:02 mailgraph_greylist.rrd rw-r r - 1 root root 55344 Apr 21 02:02 mailgraph.rrd rw-r r - 1 root root 28256 Apr 21 02:02 mailgraph_virus.rrd root@dev:/opt/observium# date Fri Apr 21 02:15:30 AM UTC 2023 root@dev:/opt/observium# ``` mailgraph seems to be broken.

          We're experiencing the same issue, except that in our case it was working until early September, 2022.  Observium was updated as follows:

          • 09/04/2022  Update Observium:   v22.8.12255 (rolling)   -->   v22.8.12275 (rolling)
          • 09/17/2022  Update Observium:   v22.8.12275 (rolling)   -->   v22.9.12306 (rolling)
            • Updating database/file schema:   470 -> 472

           

          Mailgraph stopped reporting data in our envitonment on September 9, so it may not be an Observium issue.

          NegwerIT Scott Driemeier-Showers added a comment - We're experiencing the same issue, except that in our case it was working until early September, 2022.  Observium was updated as follows: 09/04/2022  Update Observium:   v22.8.12255 (rolling)   -->   v22.8.12275 (rolling) 09/17/2022  Update Observium:   v22.8.12275 (rolling)   -->   v22.9.12306 (rolling) Updating database/file schema:   470 -> 472   Mailgraph stopped reporting data in our envitonment on September 9, so it may not be an Observium issue.
          NegwerIT Scott Driemeier-Showers made changes -
          Attachment New: 20230406_Mailgraph_02.png [ 20619 ]
          NegwerIT Scott Driemeier-Showers made changes -
          Attachment New: 20230406_Mailgraph_01.png [ 20618 ]
          Salomone Max made changes -
          Attachment New: 3.PNG [ 20564 ]
          Salomone Max created issue -

          People

            landy Mike Stupalov
            Salomone Max
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            Dates

              Created:
              Updated: