Details

    • Help
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Alerting
    • Cisco C3560 Switch

    Description

      Hi, 

      This is Madhusudhanan From India. I have Subscribed to Professional Edition. 

      I have Installed Observium, Added a Switch.

      When the Switch Goes Down, mail Alerts are working. I have done the Mail Configuration.

      But Still the Mails alerts are triggered.

      Please do needful.

      Attachments

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        2. Image 2.png
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        3. image-2023-02-21-05-18-06-129.png
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        4. Image 3.PNG
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        Activity

          [OBS-4417] Need to Create EMail Alerts
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]

          This is probably because you’ve just modified every mail setting and expected it to work.

          we recommend not using SMTP transport, as it’s the #1 cause of mail not working.

          Normally to make email notifications work you only need to configure a “from” address for Observium, and a set up a working local MTA such as postfix.

          We can’t give you much help with making your own mail work.

          adama Adam Armstrong added a comment - This is probably because you’ve just modified every mail setting and expected it to work. we recommend not using SMTP transport, as it’s the #1 cause of mail not working. Normally to make email notifications work you only need to configure a “from” address for Observium, and a set up a working local MTA such as postfix. We can’t give you much help with making your own mail work.

          Hi Adam,

          I have Installed Observium Server with Professional License.,

          I have Added a Switch via snmp.

          When the Switch Goes Down, mail Alerts are not working.

          I have done the Mail Configuration.

          But Still the Mails alerts are not working.

          a.madhusudhanan Madhusudhanan added a comment - Hi Adam, I have Installed Observium Server with Professional License., I have Added a Switch via snmp. When the Switch Goes Down, mail Alerts are not working. I have done the Mail Configuration. But Still the Mails alerts are not working.
          a.madhusudhanan Madhusudhanan made changes -
          Attachment New: Image 1.png [ 20498 ]
          Attachment New: Image 2.png [ 20499 ]
          Attachment New: Image 3.PNG [ 20500 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          a.madhusudhanan Madhusudhanan made changes -
          Attachment New: image-2023-02-21-05-18-06-129.png [ 20497 ]

          Hi,

          It's not actually clear what the problem is, what is or isn't happening, or even what should or shouldn't happen.

          adam.

          adama Adam Armstrong added a comment - Hi, It's not actually clear what the problem is, what is or isn't happening, or even what should or shouldn't happen. adam.
          adama Adam Armstrong made changes -
          Comment [ _*General questions and device support can be discussed in [our Discord channel, click here to join|https://discord.gg/GjpNXKWm8W].*_
          ----

          Please make and attach additional information about the device:
           * full snmp dump from device:
          {noformat}
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
          snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          {noformat}
            _If device not support SNMP version 2c, replace -v2c with -v1._

           * If you have problems with discovery or poller processes, please do and attach these debugs:
          {noformat}
          ./discovery.php -d -h <device>
          ./poller.php -d -h <device>
          {noformat}
           
          * additionally attach device and/or vendor specific MIB files

          ----
          {color:#505F79}_This comment is added automatically._{color} ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          a.madhusudhanan Madhusudhanan created issue -

          People

            adama Adam Armstrong
            a.madhusudhanan Madhusudhanan
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            Dates

              Created:
              Updated: