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  1. Observium
  2. OBS-4283

Accurate & Transfer Graphs are blank

Details

    • Help
    • Resolution: Unresolved
    • Minor
    • None
    • Professional Edition
    • Default
    • None

    Description

      How do I view the Acccurate & Trannsfer Graphs:

      Step I took.

      1. Log into Obserivum as admin
      2. Navigate to  Ports > Traffic Accounting
      3. Click on one of the "Billing name"
      4. Expect result: Able to see graphs
      5. Resutl I see: Graphs are empty,

      Please see attach images: 

      Attachments

        1. Observium.zip
          7 kB
        2. observium1.png
          observium1.png
          163 kB
        3. Observium-1.zip
          606 kB
        4. observium2.png
          observium2.png
          54 kB
        5. observium3.png
          observium3.png
          138 kB

        Activity

          [OBS-4283] Accurate & Transfer Graphs are blank
          sysopsDF sys added a comment -

          Could the graphing and traffic accounting issues are caused by having two servers running the same license?

          sysopsDF sys added a comment - Could the graphing and traffic accounting issues are caused by having two servers running the same license?
          sysopsDF sys added a comment -

          Can I please get an update on this>

          sysopsDF sys added a comment - Can I please get an update on this>
          sysopsDF sys added a comment -

          Can I please get an update on this issue?

          sysopsDF sys added a comment - Can I please get an update on this issue?
          sysopsDF sys added a comment -

          Can I get an update on this issue?

          sysopsDF sys added a comment - Can I get an update on this issue?
          sysopsDF sys added a comment -

          Can I please get an update on this issue?

          sysopsDF sys added a comment - Can I please get an update on this issue?
          sysopsDF sys added a comment -

          Observium.zip

          Here are the requested files.

          Thanks

          sysopsDF sys added a comment - Observium.zip Here are the requested files. Thanks
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            sysopsDF sys
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            Dates

              Created:
              Updated: