Minor Description
Can you please advise if there is a way to modify the email address that is utilized when we log into the Subscription Management Portal?
Our original support purchase was initiated with an individual engineer's corporate account - we would like to modify it to our procurement group.
Thanks!
TL
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Activity
| Resolution | New: Done [ 10000 ] | |
| Status | Original: In Review [ 10101 ] | New: Closed [ 6 ] |
| Status | Original: Pending Response [ 10000 ] | New: In Review [ 10101 ] |
| Comment |
[ _*General questions and device support can be discussed in [our Discord channel, click here to join|https://discord.gg/GjpNXKWm8W].*_ ---- Please make and attach additional information about the device: * full snmp dump from device: {noformat} snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk {noformat} _If device not support SNMP version 2c, replace -v2c with -v1._ * If you have problems with discovery or poller processes, please do and attach these debugs: {noformat} ./discovery.php -d -h <device> ./poller.php -d -h <device> {noformat} * additionally attach device and/or vendor specific MIB files ---- {color:#505F79}_This comment is added automatically._{color} ] |
| Status | Original: Open [ 1 ] | New: Pending Response [ 10000 ] |