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  1. Observium
  2. OBS-4227

Cant see the hardware type for Fortinet devices in newer versions

Details

    • Improvement
    • Resolution: Fixed
    • Major
    • None
    • None
    • Default
    • None

    Description

      I cant see the fgmodel mib at observium

      The hardware showing empty

      The observium version is 

      22.8.12250 (16th August 2022)

      Attachments

        Activity

          [OBS-4227] Cant see the hardware type for Fortinet devices in newer versions
          Shama Tarek added a comment -

          Great

          It looks better now

          Thank you for help !!

          Shama Tarek added a comment - Great It looks better now Thank you for help !!

          Improved in r12265.

          landy Mike Stupalov added a comment - Improved in r12265.
          landy Mike Stupalov added a comment - - edited

          I need to see extra information about device.
          Please attach as minimum debug for poller:

          ./poller.php -d -h <device>
          

          landy Mike Stupalov added a comment - - edited I need to see extra information about device. Please attach as minimum debug for poller: ./poller.php -d -h <device>
          Shama Tarek added a comment -

          Did you have a chance to look into it?

          Shama Tarek added a comment - Did you have a chance to look into it?
          Shama Tarek added a comment -

          Its taking ages to collect these files, i started with the first one, it had more than 319K rows, i had to stop it

          If you can send me the exact mib for the hardware that its showing empty when running the poller that would be great.

          I looked at https://mibs.observium.org/mib/FORTINET-FORTIGATE-MIB/ and i dont see the model that we are using which is 1800F, maybe that is the problem? 

           

          Shama Tarek added a comment - Its taking ages to collect these files, i started with the first one, it had more than 319K rows, i had to stop it If you can send me the exact mib for the hardware that its showing empty when running the poller that would be great. I looked at https://mibs.observium.org/mib/FORTINET-FORTIGATE-MIB/ and i dont see the model that we are using which is 1800F, maybe that is the problem?   

          It's unknown issue.

          Please attach information requested by Observium Bot above.

          landy Mike Stupalov added a comment - It's unknown issue. Please attach information requested by Observium Bot above.
          Shama Tarek added a comment -

          Is this a known issue?
          Let me know if you need any information from my end

          Shama Tarek added a comment - Is this a known issue? Let me know if you need any information from my end

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            Shama Tarek
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            Dates

              Created:
              Updated:
              Resolved: