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  1. Observium
  2. OBS-4192

Add ack/comment to alerts

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Details

    • Improvement
    • Resolution: Unresolved
    • Major
    • None
    • CE-20.9
    • Alerting
    • None

    Description

      Hello,

      I would be glad if there would be a means to track the confirmation of the trigger being taken to work (ack – add comment or "igrone until" will be change by username ), for example, the trigger notifies in telegrams and notifies about being taken to work, it was also notified in telegrams (ack/ignore until ok/add comment(is this possibly) by some username? 

      or

      add in trigger (alert) info from notes in alert contact: email/telegram/etc:

      value:  

       High CPU on device

      Entity: Routing Engine 0
      2022-07-24 22:37:50 +03:00

      Conditions: processor_usage greater 80 (88)
      Metrics: processor_usage = 88

      Device: sw-msk-x-nikolskoe-3pl-wh.tlc.lan 
      Location: osp
      Device Uptime: 13 days, 5h 2m 19s

      notes: {add all text from devices notes}

      or/and:

      status: Ignore Until OK (or Ignore Until {change datetime} )  was changed: TRUE by {username} 

       

      Maybe something similar already exists.

      Observium version - 20.9.10731

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            adama Adam Armstrong
            CaIIIK0 Aleksandr Provotorskiy
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            Dates

              Created:
              Updated: