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  1. Observium
  2. OBS-4132

Device redefined from 'Printer' to 'Generic PPC'

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery, Poller
    • Observium Professional 22.5.12055 (rolling)
      CentOS 7

    Description

      I just noticed that one of our printers was redefined as a 'Generic PPC' device [screenshot attached] 69 days ago (that would be on or about 03/23/2022).  According to our system maintenance logs we updated Observium from 22.2.11901 (rolling) to 22.3.11908 (rolling) – including DB schema updates 461 and 462 – on 03/22.

      Gathering snmpwalk outputs now...

      Attachments

        1. 2022-05-31_16-05-15.jpg
          2022-05-31_16-05-15.jpg
          271 kB
        2. kyocera3.discovery
          128 kB
        3. kyocera3.poller
          120 kB

        Activity

          [OBS-4132] Device redefined from 'Printer' to 'Generic PPC'
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Improved in r12069.

          landy Mike Stupalov added a comment - Improved in r12069.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Attachment Original: kyocera3.snmpwalk [ 19855 ]
          NegwerIT Scott Driemeier-Showers added a comment -

          Uploading snmpwalk, discovery, and poller outputs...

          NegwerIT Scott Driemeier-Showers added a comment - Uploading snmpwalk, discovery, and poller outputs...
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          NegwerIT Scott Driemeier-Showers made changes -
          Attachment New: kyocera3.discovery [ 19853 ]
          Attachment New: kyocera3.poller [ 19854 ]
          Attachment New: kyocera3.snmpwalk [ 19855 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          NegwerIT Scott Driemeier-Showers created issue -
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            NegwerIT Scott Driemeier-Showers
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            Dates

              Created:
              Updated:
              Resolved: