[OBS-4090] All charts are empty - Observium

Details

Type: Help
Resolution: Cannot Reproduce
Priority: Major
Fix Version/s: None
Affects Version/s: Professional Edition
Component/s: Web Interface
Labels:
- graph.php
Environment:
linux

Description

Witam wszystkich

Posiadam ver. 22.2.11868 (1st February 2022) i wszystkie wykresy są puste

Proszę o pomoc

Jakie dane mam umieścić w celu diagnozy?

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charts_empty.jpg
483 kB
2022/04/21 10:04 AM
image-2022-04-21-18-53-43-413.png
11 kB
2022/04/21 06:53 PM
image-2022-04-29-15-17-11-997.png
95 kB
2022/04/29 03:17 PM
image-2022-05-09-15-20-55-952.png
16 kB
2022/05/09 03:20 PM
poolerlog.jpg
660 kB
2022/05/02 01:15 PM
screen.jpg
927 kB
2022/04/21 01:38 PM
screen-1.jpg
375 kB
2022/04/21 01:39 PM
screen-2.jpg
118 kB
2022/04/21 01:40 PM

Activity

[OBS-4090] All charts are empty

Andrzej added a comment - 2022/05/09 11:28 AM

weird ? waste time? after all, this is the worst help I have ever received with all due respect but do not help anyone anymore - please

Andrzej added a comment - 2022/05/09 11:28 AM weird ? waste time? after all, this is the worst help I have ever received with all due respect but do not help anyone anymore - please

Adam Armstrong added a comment - 2022/05/09 10:49 AM

If this installation has never worked, just delete it and reinstall it properly. It's not worth anyone's time trying to diagnose why a misinstalled installation never worked.

Adam Armstrong added a comment - 2022/05/09 10:49 AM If this installation has never worked, just delete it and reinstall it properly. It's not worth anyone's time trying to diagnose why a misinstalled installation never worked.

Andrzej added a comment - 2022/05/09 09:22 AM

The installation is old. The charts never worked

Andrzej added a comment - 2022/05/09 09:22 AM The installation is old. The charts never worked

P added a comment - 2022/05/09 09:13 AM

Hi, maybe we have same issues. If I don't run command poller.php or discovery.php, the devices can no automatically discovered. But if even when I ran the commands, the devices can be seen, but no chart at all. Did you reinstall your observium? Or maybe set a static ip address?

P added a comment - 2022/05/09 09:13 AM Hi, maybe we have same issues. If I don't run command poller.php or discovery.php, the devices can no automatically discovered. But if even when I ran the commands, the devices can be seen, but no chart at all. Did you reinstall your observium? Or maybe set a static ip address?

Andrzej added a comment - 2022/05/09 08:57 AM

I used this comend "./poller.php -h all" - thats all

I didn't change anything - the charts didn't work for me from the very beginning

Andrzej added a comment - 2022/05/09 08:57 AM I used this comend "./poller.php -h all" - thats all I didn't change anything - the charts didn't work for me from the very beginning

Adam Armstrong added a comment - 2022/05/02 03:40 PM

Your poller hasn't run since the 22nd of April. What did you change on the 22nd?

Adam Armstrong added a comment - 2022/05/02 03:40 PM Your poller hasn't run since the 22nd of April. What did you change on the 22nd?

Andrzej added a comment - 2022/05/02 01:16 PM

Adam Armstrong added a comment - 2022/04/29 03:17 PM

/pollerlog/ is a page in the observium ui

also, for some reason you have black graph text in dark mode, which suggests your install is broken or modified in some way

Adam Armstrong added a comment - 2022/04/29 03:17 PM /pollerlog/ is a page in the observium ui also, for some reason you have black graph text in dark mode, which suggests your install is broken or modified in some way

Andrzej added a comment - 2022/04/29 02:03 PM

My issue is probably very difficult - nobody helps me anymore

Andrzej added a comment - 2022/04/29 02:03 PM My issue is probably very difficult - nobody helps me anymore

Adam Armstrong added a comment - 2022/04/26 11:30 AM

/pollerlog/ is a page in the observium UI

Adam Armstrong added a comment - 2022/04/26 11:30 AM /pollerlog/ is a page in the observium UI

Andrzej added a comment - 2022/04/22 08:02 AM

i don't have user observium

ls -halF /opt/observium/rrd/zdrowie.wup.torun.pl/
total 30M
drwxr-xr-x 2 apache apache 4.0K Apr 7 14:13 ./
drwxr-xr-x. 162 apache apache 4.0K Apr 21 11:09 ../
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 alert-5099.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 alert-5100.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 alert-5101.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 alert-5102.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 alert-5117.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 hr_processes.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 hr_users.rrd
~~rw-r~~r- 1 apache apache 1.8M Apr 21 11:11 ipSystemStats-ipv4.rrd
~~rw-r~~r- 1 apache apache 1.8M Apr 21 11:11 ipSystemStats-ipv6.rrd
~~rw-r~~r- 1 apache apache 341K Apr 21 11:11 la.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 mempool-host-resources-mib--10.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 mempool-host-resources-mib--3.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 mempool-host-resources-mib--6.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 mempool-ucd-snmp-mib--0.rrd
~~rw-r~~r- 1 apache apache 2.9M Apr 21 11:11 netstats-icmp.rrd
~~rw-r~~r- 1 apache apache 1.8M Apr 21 11:11 netstats-ip.rrd
~~rw-r~~r- 1 apache apache 3.3M Apr 21 11:11 netstats-snmp.rrd
~~rw-r~~r- 1 apache apache 1.2M Apr 21 11:11 netstats-tcp.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 netstats-udp.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-applications.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-bgp-peers.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-counter.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-entity-physical.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-fdb-table.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-graphs.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ipmi.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ipSystemStats.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-loadbalancer.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-mac-accounting.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-mempools.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-netstats.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-oids.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ospf.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-os.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-p2p-radios.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ports.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-printersupplies.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-probes.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-processors.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-pseudowires.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-sensors.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-sla.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-status.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-storage.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-system.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ucd-diskio.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ucd-mib.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-pollermodule-unix-agent.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 perf-poller.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ping.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ping_snmp.rrd
~~rw-r~~r- 1 apache apache 1.5M Apr 21 11:11 port-2-dot3.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 port-2-ipv6-octets.rrd
~~rw-r~~r- 1 apache apache 1.7M Apr 21 11:11 port-2.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 processor-hr-196608.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 processor-hr-196609.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 processor-hr-average-1.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 status.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 storage-host-resources-mib-_boot.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 storage-host-resources-mib-_.rrd
~~rw-r~~r- 1 apache apache 228K Apr 21 11:11 storage-host-resources-mib-_var.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_cpu.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_diskio-dm-0.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_diskio-dm-1.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_diskio-dm-2.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_diskio-sda1.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_diskio-sda2.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_diskio-sda.rrd
~~rw-r~~r- 1 apache apache 454K Apr 21 11:11 ucd_diskio-sr0.rrd
~~rw-r~~r- 1 apache apache 907K Apr 21 11:11 ucd_mem.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawIdle.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawInterrupt.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawKernel.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawNice.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawSoftIRQ.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawSystem.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawUser.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawWait.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssIORawReceived.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssIORawSent.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssRawContexts.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssRawInterrupts.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssRawSwapIn.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 ucd_ssRawSwapOut.rrd
~~rw-r~~r- 1 apache apache 115K Apr 21 11:11 uptime.rrd

Andrzej added a comment - 2022/04/22 08:02 AM i don't have user observium ls -halF /opt/observium/rrd/zdrowie.wup.torun.pl/ total 30M drwxr-xr-x 2 apache apache 4.0K Apr 7 14:13 ./ drwxr-xr-x. 162 apache apache 4.0K Apr 21 11:09 ../ rw-r r - 1 apache apache 228K Apr 21 11:11 alert-5099.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 alert-5100.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 alert-5101.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 alert-5102.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 alert-5117.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 hr_processes.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 hr_users.rrd rw-r r - 1 apache apache 1.8M Apr 21 11:11 ipSystemStats-ipv4.rrd rw-r r - 1 apache apache 1.8M Apr 21 11:11 ipSystemStats-ipv6.rrd rw-r r - 1 apache apache 341K Apr 21 11:11 la.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 mempool-host-resources-mib--10.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 mempool-host-resources-mib--3.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 mempool-host-resources-mib--6.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 mempool-ucd-snmp-mib--0.rrd rw-r r - 1 apache apache 2.9M Apr 21 11:11 netstats-icmp.rrd rw-r r - 1 apache apache 1.8M Apr 21 11:11 netstats-ip.rrd rw-r r - 1 apache apache 3.3M Apr 21 11:11 netstats-snmp.rrd rw-r r - 1 apache apache 1.2M Apr 21 11:11 netstats-tcp.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 netstats-udp.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-applications.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-bgp-peers.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-counter.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-entity-physical.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-fdb-table.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-graphs.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ipmi.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ipSystemStats.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-loadbalancer.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-mac-accounting.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-mempools.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-netstats.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-oids.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ospf.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-os.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-p2p-radios.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ports.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-printersupplies.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-probes.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-processors.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-pseudowires.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-sensors.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-sla.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-status.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-storage.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-system.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ucd-diskio.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-ucd-mib.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-pollermodule-unix-agent.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 perf-poller.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ping.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ping_snmp.rrd rw-r r - 1 apache apache 1.5M Apr 21 11:11 port-2-dot3.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 port-2-ipv6-octets.rrd rw-r r - 1 apache apache 1.7M Apr 21 11:11 port-2.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 processor-hr-196608.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 processor-hr-196609.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 processor-hr-average-1.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 status.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 storage-host-resources-mib-_boot.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 storage-host-resources-mib-_.rrd rw-r r - 1 apache apache 228K Apr 21 11:11 storage-host-resources-mib-_var.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_cpu.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_diskio-dm-0.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_diskio-dm-1.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_diskio-dm-2.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_diskio-sda1.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_diskio-sda2.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_diskio-sda.rrd rw-r r - 1 apache apache 454K Apr 21 11:11 ucd_diskio-sr0.rrd rw-r r - 1 apache apache 907K Apr 21 11:11 ucd_mem.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawIdle.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawInterrupt.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawKernel.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawNice.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawSoftIRQ.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawSystem.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawUser.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssCpuRawWait.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssIORawReceived.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssIORawSent.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssRawContexts.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssRawInterrupts.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssRawSwapIn.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 ucd_ssRawSwapOut.rrd rw-r r - 1 apache apache 115K Apr 21 11:11 uptime.rrd

People

Assignee:: Adam Armstrong

Reporter:: Andrzej

Votes:: 0 Vote for this issue

Watchers:: 5 Start watching this issue

Dates

Created:: 2022/04/21 09:57 AM

Updated:: 2023/07/20 05:53 PM

Resolved:: 2023/07/20 05:53 PM