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  1. Observium
  2. OBS-4029

Observium Install script cron issue, poller broken

Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Scripts
    • None

    Description

      Doing a fresh install of Observium on a new Debian 11 vm creates /etc/cron.d/observium  entries however the poller never runs.  The cron entries are configured to run as the observium user.  Changing the observium user to root fixed this but I am assuming that is not ideal.  Could be a permissions issue with the observium user, which I did verify the script created:

      1. less /etc/passwd | grep observium
        observium:x:1001:1001::/home/observium:/bin/sh

      Attachments

        Activity

          [OBS-4029] Observium Install script cron issue, poller broken
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          chune Jon Nelson added a comment -

          No, was I supposed to?

          chune Jon Nelson added a comment - No, was I supposed to?

          Did you create the user observium before you ran the script?

          landy Mike Stupalov added a comment - Did you create the user observium before you ran the script?
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          chune Jon Nelson created issue -

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            chune Jon Nelson
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            Dates

              Created:
              Updated: