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  1. Observium
  2. OBS-4029

Observium Install script cron issue, poller broken

Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Scripts
    • None

    Description

      Doing a fresh install of Observium on a new Debian 11 vm creates /etc/cron.d/observium  entries however the poller never runs.  The cron entries are configured to run as the observium user.  Changing the observium user to root fixed this but I am assuming that is not ideal.  Could be a permissions issue with the observium user, which I did verify the script created:

      1. less /etc/passwd | grep observium
        observium:x:1001:1001::/home/observium:/bin/sh

      Attachments

        Activity

          [OBS-4029] Observium Install script cron issue, poller broken
          chune Jon Nelson added a comment -

          No, was I supposed to?

          chune Jon Nelson added a comment - No, was I supposed to?

          Did you create the user observium before you ran the script?

          landy Mike Stupalov added a comment - Did you create the user observium before you ran the script?

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            adama Adam Armstrong
            chune Jon Nelson
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            Dates

              Created:
              Updated: