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  1. Observium
  2. OBS-4006

Interfaces missing on Dell S5248F-ON from Observium

Details

    • Vendor Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Ports
    • Debian 10
      Observium r11858

    Description

      Observium shows only interfaces Et1/1/1 - Et1/32 and Et1/1/49 - Et1/1/56. So listing is missing 16 interfaces Et1/1/33 - Et1/1/48 completely.

      I have attached ./poller.php -d -m ports -h <device> to this ticket.

      Attachments

        Activity

          [OBS-4006] Interfaces missing on Dell S5248F-ON from Observium
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Added os exclude for check empty ifType.
          Fixed in r11861.

          landy Mike Stupalov added a comment - Added os exclude for check empty ifType. Fixed in r11861.
          landy Mike Stupalov added a comment -

          As I see in your debug, this interfaces ignored by "empty ifType" rule.
          Device really not report ifType for this interfaces.. It's definitely a firmware issue.

          I.e. correct interface:

          ifDescr.37 = ethernet1/1/2:1
          		 
           
          		 
          ifType.37 = ethernetCsmacd
          		 
           
          		 
          ifOperStatus.37 = down
          		 
          ifAlias.37 =
          		 
          ifName.37 = ethernet1/1/2:1

          Broken interface (ie Et1/1/33):

          ifDescr.996 = ethernet1/1/33:1
          		 
          ifOperStatus.996 = up
          		 
          ifAlias.996 = TR Srv trunk p17; 10G
          		 
          ifName.996 = ethernet1/1/33:1

          Please write to vendor support issue about missing snmp fields port some interfaces.

          Not sure if I can do something in that case..

          landy Mike Stupalov added a comment - As I see in your debug, this interfaces ignored by "empty ifType" rule. Device really not report ifType for this interfaces.. It's definitely a firmware issue. I.e. correct interface: ifDescr.37 = ethernet1/1/2:1   ifType.37 = ethernetCsmacd   ifOperStatus.37 = down ifAlias.37 = ifName.37 = ethernet1/1/2:1 Broken interface (ie Et1/1/33): ifDescr.996 = ethernet1/1/33:1 ifOperStatus.996 = up ifAlias.996 = TR Srv trunk p17; 10G ifName.996 = ethernet1/1/33:1 Please write to vendor support issue about missing snmp fields port some interfaces. Not sure if I can do something in that case..
          landy Mike Stupalov made changes -
          Issue Type Original: Bug [ 1 ] New: Vendor Bug [ 10000 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Progress [ 3 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          jsalo Jari Salo created issue -
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            jsalo Jari Salo
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            Dates

              Created:
              Updated:
              Resolved: