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  1. Observium
  2. OBS-4006

Interfaces missing on Dell S5248F-ON from Observium

Details

    • Vendor Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Ports
    • Debian 10
      Observium r11858

    Description

      Observium shows only interfaces Et1/1/1 - Et1/32 and Et1/1/49 - Et1/1/56. So listing is missing 16 interfaces Et1/1/33 - Et1/1/48 completely.

      I have attached ./poller.php -d -m ports -h <device> to this ticket.

      Attachments

        Activity

          [OBS-4006] Interfaces missing on Dell S5248F-ON from Observium

          Added os exclude for check empty ifType.
          Fixed in r11861.

          landy Mike Stupalov added a comment - Added os exclude for check empty ifType. Fixed in r11861.

          As I see in your debug, this interfaces ignored by "empty ifType" rule.
          Device really not report ifType for this interfaces.. It's definitely a firmware issue.

          I.e. correct interface:

          ifDescr.37 = ethernet1/1/2:1
           
          ifType.37 = ethernetCsmacd
           
          ifOperStatus.37 = down
          ifAlias.37 =
          ifName.37 = ethernet1/1/2:1
          

          Broken interface (ie Et1/1/33):

          ifDescr.996 = ethernet1/1/33:1
          ifOperStatus.996 = up
          ifAlias.996 = TR Srv trunk p17; 10G
          ifName.996 = ethernet1/1/33:1
          

          Please write to vendor support issue about missing snmp fields port some interfaces.

          Not sure if I can do something in that case..

          landy Mike Stupalov added a comment - As I see in your debug, this interfaces ignored by "empty ifType" rule. Device really not report ifType for this interfaces.. It's definitely a firmware issue. I.e. correct interface: ifDescr.37 = ethernet1/1/2:1   ifType.37 = ethernetCsmacd   ifOperStatus.37 = down ifAlias.37 = ifName.37 = ethernet1/1/2:1 Broken interface (ie Et1/1/33): ifDescr.996 = ethernet1/1/33:1 ifOperStatus.996 = up ifAlias.996 = TR Srv trunk p17; 10G ifName.996 = ethernet1/1/33:1 Please write to vendor support issue about missing snmp fields port some interfaces. Not sure if I can do something in that case..

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            jsalo Jari Salo
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            Dates

              Created:
              Updated:
              Resolved: