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  1. Observium
  2. OBS-3971

Printer supplies - duplicate reports for Ricoh MFDs

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Default
    • None

    Description

      Using 21.12.11829

      I've added all our Ricoh MFDs into obs, and for all of them the supplies graphs for CMYK toners are duplicaed (as per the attached screenshot).

      RAM and Flash storage usage indicators are also reporting at 100% for all devices.

      Attachments

        Activity

          [OBS-3971] Printer supplies - duplicate reports for Ricoh MFDs
          landy Mike Stupalov added a comment -

          Fixed in r11830.

          landy Mike Stupalov added a comment - Fixed in r11830.
          bot Observium Bot added a comment -

          General questions and device support can be discussed in our Discord channel, click here to join.

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            kingtrw Tom King
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            Dates

              Created:
              Updated:
              Resolved: