Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-3951

RoomAlert32 being discovered as generic

Details

    • Improvement
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery
    • None
    • Ubuntu 18.04.5 LTS

    Description

      When discovering a RoomAlert32E on firmware 3.3.1, the device is discovered as generic.  I can see the MIB files but the RoomAlert is not listed in the OS definitions file.

       

      ./discovery.php -h ***
       
        ___   _                              _
       / _ \ | |__   ___   ___  _ __ __   __(_) _   _  _ __ ___
      | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \
      | |_| || |_) |\__ \|  __/| |    \ V / | || |_| || | | | | |
       \___/ |_.__/ |___/ \___||_|     \_/  |_| \__,_||_| |_| |_|
                               Observium Professional 21.11.11769
                                        https://www.observium.org
       
      #####  Starting discovery run at 2021-11-29 12:26:42  #####
       
      #####  *** [122]  #####
       
      +-------------+------------------------+
      | OID         |                        |
      +-------------+------------------------+
      | sysDescr    | RA32-123398            |
      | sysObjectID | .1.3.6.1.4.1.20916.1.8 |
      +-------------+------------------------+
       
       o OS Type              generic
       o OS Group             unix
       o SNMP Version         v1
       o Last discovery       2021-11-29 11:56:32
       o Last duration        3.14 seconds
      

      Attachments

        Activity

          [OBS-3951] RoomAlert32 being discovered as generic
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          landy Mike Stupalov made changes -
          Issue Type Original: Bug [ 1 ] New: Improvement [ 4 ]
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]

          Fixed in r11773.

          landy Mike Stupalov added a comment - Fixed in r11773.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Description Original: When discovering a RoomAlert32E on firmware 3.3.1, the device is discovered as generic.  I can see the MIB files but the RoomAlert is not listed in the OS definitions file.

           

          ./discovery.php -h ***

            ___   _                              _
           / _ \ | |__   ___   ___  _ __ __   __(_) _   _  _ __ ___
          | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \
          | |_| || |_) |\__ \|  __/| |    \ V / | || |_| || | | | | |
           \___/ |_.__/ |___/ \___||_|     \_/  |_| \__,_||_| |_| |_|
                                   Observium Professional 21.11.11769
                                            https://www.observium.org

          #####  Starting discovery run at 2021-11-29 12:26:42  #####

          #####  *** [122]  #####

          +-------------+------------------------+
          | OID         |                        |
          +-------------+------------------------+
          | sysDescr    | RA32-123398            |
          | sysObjectID | .1.3.6.1.4.1.20916.1.8 |
          +-------------+------------------------+

           o OS Type              generic
           o OS Group             unix
           o SNMP Version         v1
           o Last discovery       2021-11-29 11:56:32
           o Last duration        3.14 seconds
          New: When discovering a RoomAlert32E on firmware 3.3.1, the device is discovered as generic.  I can see the MIB files but the RoomAlert is not listed in the OS definitions file.

           {noformat}
          ./discovery.php -h ***

            ___   _                              _
           / _ \ | |__   ___   ___  _ __ __   __(_) _   _  _ __ ___
          | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \
          | |_| || |_) |\__ \|  __/| |    \ V / | || |_| || | | | | |
           \___/ |_.__/ |___/ \___||_|     \_/  |_| \__,_||_| |_| |_|
                                   Observium Professional 21.11.11769
                                            https://www.observium.org

          #####  Starting discovery run at 2021-11-29 12:26:42  #####

          #####  *** [122]  #####

          +-------------+------------------------+
          | OID         |                        |
          +-------------+------------------------+
          | sysDescr    | RA32-123398            |
          | sysObjectID | .1.3.6.1.4.1.20916.1.8 |
          +-------------+------------------------+

           o OS Type              generic
           o OS Group             unix
           o SNMP Version         v1
           o Last discovery       2021-11-29 11:56:32
           o Last duration        3.14 seconds
          {noformat}
          mricig Michael Ricigliano made changes -
          Attachment New: discovery.log [ 19433 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          mricig Michael Ricigliano made changes -
          Attachment New: myagent.snmpwalk [ 19432 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]

          General questions and device support can be discussed in our Discord channel, click here to join.


          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          This comment is added automatically.

          bot Observium Bot added a comment - General questions and device support can be discussed in our Discord channel, click here to join . Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files This comment is added automatically.

          People

            landy Mike Stupalov
            mricig Michael Ricigliano
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: