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  1. Observium
  2. OBS-3937

Cisco 9800 WLC - being discovered as a generic network device, no WiFI info

Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      We are currently testing 9800 controllers (IOS-XE) in planning to replace our existing AireOS boxes.

      Observium discovers and polls the 9800's fine, but they are discovered as generic network devices, not wireless, and present no WiFi related info. No information about connected access points, clients, WiFi statistics, etc. It's not very useful from a monitoring standpoint.

      9800 specific MIBs attached.

      Attachments

        1. 17_2_1a_mib.zip
          2.81 MB
        2. discovery.txt
          156 kB
        3. First Snip - After 11728.JPG
          First Snip - After 11728.JPG
          168 kB
        4. old-5508-wlc.png
          old-5508-wlc.png
          130 kB
        5. poller.txt
          171 kB
        6. UpdatedDiscovery.txt
          164 kB
        7. updatedmyagent.snmpwalk
          3.59 MB
        8. updatedmyagent2.snmpwalk
          3.41 MB
        9. UpdatedPoller.txt
          177 kB
        10. wlc9800.png
          wlc9800.png
          134 kB

        Activity

          [OBS-3937] Cisco 9800 WLC - being discovered as a generic network device, no WiFI info
          hi2u Sean L added a comment -

          We are on    23.1.12485 (23rd January 2023) , The device type is being seen as wireless  but none of the wireless graphs are under the device

           

          Top screenshot is from a 9800 and the bottom screenshot is from our 5508..

           

           

          Please let me know if there's anything I can do to assist. 

          hi2u Sean L added a comment - We are on    23.1.12485 (23rd January 2023) , The device type is being seen as wireless  but none of the wireless graphs are under the device   Top screenshot is from a 9800 and the bottom screenshot is from our 5508..     Please let me know if there's anything I can do to assist. 
          stevecz Stepan added a comment -

          Hello, any progress in wifi monitoring? No AP monitoring yet.

          Observium CE  -  22.12.12447 (30th December 2022)

          stevecz Stepan added a comment - Hello, any progress in wifi monitoring? No AP monitoring yet. Observium CE  -  22.12.12447 (30th December 2022)
          elcid89 Darren Watts added a comment -

          Added latest version of MIBs - 17_2-1a

          elcid89 Darren Watts added a comment - Added latest version of MIBs - 17_2-1a
          elcid89 Darren Watts added a comment -

          Upgraded to most recent version (11734). Deleted WLC, readded, and re-ran debug discovery/poller. Not seeing any wifi related stats / devices (i.e. no access points detected, etc.) Again, assuming still work in progress, so just wanted to provide updated information.

          elcid89 Darren Watts added a comment - Upgraded to most recent version (11734). Deleted WLC, readded, and re-ran debug discovery/poller. Not seeing any wifi related stats / devices (i.e. no access points detected, etc.) Again, assuming still work in progress, so just wanted to provide updated information.
          elcid89 Darren Watts added a comment -

          Correctly discovering the controller as wireless now (added snip), no wifi monitoring yet (assuming still in progress, this was just FYI)

          elcid89 Darren Watts added a comment - Correctly discovering the controller as wireless now (added snip), no wifi monitoring yet (assuming still in progress, this was just FYI)
          landy Mike Stupalov added a comment -

          Wireless detect improved in r11728.

          landy Mike Stupalov added a comment - Wireless detect improved in r11728.

          People

            landy Mike Stupalov
            elcid89 Darren Watts
            Votes:
            3 Vote for this issue
            Watchers:
            7 Start watching this issue

            Dates

              Created:
              Updated: