Details

    • Add New Device / OS
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery

    Description

      Hi

       

      We just added a new CyberPower ATS (model: PDU20MHVIEC10AT) and Observium is picking it up as a generic device. 

      Here are the sysDescr and sysObjectID

      .1.3.6.1.2.1.1.1.0 = STRING: UPS SNMP Card
      .1.3.6.1.2.1.1.2.0 = OID: .1.3.6.1.4.1.3808.1.1.5

       

      I think it may just be a mapping issue since the MIB file looks to be up to date.

       

      Let me know if you need further

      Thanks
      Jeff

      Attachments

        Activity

          [OBS-3888] CyberPower ATS

          Added in r11708.

          landy Mike Stupalov added a comment - Added in r11708.

          I've added OS discovery for this device, but it uses different OIDs than the existing cyberpower devices we use, so they'll need to be added too.

          adama Adam Armstrong added a comment - I've added OS discovery for this device, but it uses different OIDs than the existing cyberpower devices we use, so they'll need to be added too.

          The card that allows the management is the RMC205 

          Attaching the requested info too

          jeffwaddell Jeff Waddell added a comment - The card that allows the management is the RMC205  Attaching the requested info too

          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          Note, this comment is added automatically.

          bot Observium Bot added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

          People

            landy Mike Stupalov
            jeffwaddell Jeff Waddell
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            Dates

              Created:
              Updated:
              Resolved: