Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • Community Edition
    • Ports
    • None
    • Dell Optiplex 3020 8G Memory, 500G Disk,
      "Ubuntu 20.04.3 LTS" Server native install minimal. No GUI.
      Observium install via script from site.

    Description

      Having created a test machine to clarify these issues. It seems that the neighbour map option in ports, either errors or goes mad. See attached files. This is the same on all switches. I have two other servers that are experiencing the same issues.

      I very much appreciate all the work that goes into this awesome product.

      Many many thanks

      John

      Attachments

        Activity

          [OBS-3886] Neighbour Maps Having Issues
          lexcorp Alexander added a comment -

          Hi John, can you explain how you config this map?

          lexcorp Alexander added a comment - Hi John, can you explain how you config this map?

          Neighbors for this device fetched by 2 MIBs (LLDP-MIB and CDP-MIB).
          All neighbors mostly exist in both MIBs, but in one mib reported with correct hostname in other with incorrect hostname (but with chassis mac).
          The same can be said for port names.

          Here just how device report this:

          landy Mike Stupalov added a comment - Neighbors for this device fetched by 2 MIBs (LLDP-MIB and CDP-MIB). All neighbors mostly exist in both MIBs, but in one mib reported with correct hostname in other with incorrect hostname (but with chassis mac). The same can be said for port names. Here just how device report this:
          John-1 John added a comment -

          Hi Mike,

           

          I have checked the image created from the snmp file and found there are errors.

           

          On the right side of the image see:

           

          Remote Device Port       Correct Port

          CS-ICT-01             17           A17

          CoreSw2              25           B1

          CoreSw2              1              A1

           

          Here is a copy on my script output:

           

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,A1,CoreSw2,HP J8697A Switch 5406zl,A1,A0 1D 48 8F 25 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,A7,Music-dsw1,HP J9773A 2530-24G-PoEP Switch,27,8C DC D4 E8 76 80

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,A8,Music-dsw1,HP J9773A 2530-24G-PoEP Switch,28,8C DC D4 E8 76 80

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,B1,CoreSw2,HP J8697A Switch 5406zl,B1,A0 1D 48 8F 25 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C1,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,45,B8 D4 E7 35 4B 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C2,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,46,B8 D4 E7 35 4B 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C3,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,45,B8 D4 E7 37 9F 80

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C4,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,46,B8 D4 E7 37 9F 80

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C5,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,45,8C 85 C1 85 FB 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C6,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,46,8C 85 C1 85 FB 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C7,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,22,38 10 F0 C1 AD 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C8,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,24,38 10 F0 C1 AD 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C9,AR-20,ArubaOS (MODEL 505) Version,bond0,B8 3A 5A C2 71 3C

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C11,,   ,,3C EC EF 04 4D 97

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C23,ManorHouse-dsw1,HP J8693A Switch 3500yl-48G,48,00 16 B9 D2 28 80

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C24,PrePrep-dsw1,HP J8693A Switch 3500yl-48G,48,00 21 F7 1A 77 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D1,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,48,B8 D4 E7 35 4B 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D2,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,47,B8 D4 E7 35 4B 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D3,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,47,B8 D4 E7 37 9F 80

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D4,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,48,B8 D4 E7 37 9F 80

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D5,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,47,8C 85 C1 85 FB 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D6,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,48,8C 85 C1 85 FB 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D7,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,21,38 10 F0 C1 AD 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D8,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,23,38 10 F0 C1 AD 40

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D9,JKS-CDT-to-Barn-A,ePMP 5 GHz Force,eth0,00 04 56 F6 7A 56

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D23,CS-ICT-01,HP J8697A Switch E5406zl,A17,00 17 A4 C4 28 00

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D24,SportsHall-dsw1,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,26,38 10 F0 BD FE 20

          CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,E15,AR-19,ArubaOS (MODEL 505) Version,bond0,B8 3A 5A C1 FA 3C

           

          I hope it helps.

           

          Any ideas when the update for CE edition is due.

           

          Many thanks

           

          John

          John-1 John added a comment - Hi Mike,   I have checked the image created from the snmp file and found there are errors.   On the right side of the image see:   Remote Device Port       Correct Port CS-ICT-01             17           A17 CoreSw2              25           B1 CoreSw2              1              A1   Here is a copy on my script output:   CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,A1,CoreSw2,HP J8697A Switch 5406zl,A1,A0 1D 48 8F 25 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,A7,Music-dsw1,HP J9773A 2530-24G-PoEP Switch,27,8C DC D4 E8 76 80 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,A8,Music-dsw1,HP J9773A 2530-24G-PoEP Switch,28,8C DC D4 E8 76 80 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,B1,CoreSw2,HP J8697A Switch 5406zl,B1,A0 1D 48 8F 25 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C1,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,45,B8 D4 E7 35 4B 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C2,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,46,B8 D4 E7 35 4B 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C3,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,45,B8 D4 E7 37 9F 80 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C4,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,46,B8 D4 E7 37 9F 80 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C5,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,45,8C 85 C1 85 FB 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C6,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,46,8C 85 C1 85 FB 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C7,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,22,38 10 F0 C1 AD 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C8,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,24,38 10 F0 C1 AD 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C9,AR-20,ArubaOS (MODEL 505) Version,bond0,B8 3A 5A C2 71 3C CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C11,,   ,,3C EC EF 04 4D 97 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C23,ManorHouse-dsw1,HP J8693A Switch 3500yl-48G,48,00 16 B9 D2 28 80 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,C24,PrePrep-dsw1,HP J8693A Switch 3500yl-48G,48,00 21 F7 1A 77 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D1,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,48,B8 D4 E7 35 4B 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D2,IT-asw1,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,47,B8 D4 E7 35 4B 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D3,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,47,B8 D4 E7 37 9F 80 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D4,IT-asw2,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,48,B8 D4 E7 37 9F 80 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D5,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,47,8C 85 C1 85 FB 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D6,IT-asw4,Aruba JL256A 2930F-48G-PoE+-4SFP+ Switch,48,8C 85 C1 85 FB 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D7,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,21,38 10 F0 C1 AD 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D8,IT-asw3,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,23,38 10 F0 C1 AD 40 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D9,JKS-CDT-to-Barn-A,ePMP 5 GHz Force,eth0,00 04 56 F6 7A 56 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D23,CS-ICT-01,HP J8697A Switch E5406zl,A17,00 17 A4 C4 28 00 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,D24,SportsHall-dsw1,Aruba JL255A 2930F-24G-PoE+-4SFP+ Switch,26,38 10 F0 BD FE 20 CoreSw1,172.16.3.2,HP J8697A Switch 5406zl,E15,AR-19,ArubaOS (MODEL 505) Version,bond0,B8 3A 5A C1 FA 3C   I hope it helps.   Any ideas when the update for CE edition is due.   Many thanks   John

          This page already fixed in current Pro editions and will released in CE soon.

          How currently neighbors displayed for one of your snmpdump:

          landy Mike Stupalov added a comment - This page already fixed in current Pro editions and will released in CE soon. How currently neighbors displayed for one of your snmpdump:
          John-1 John added a comment - - edited

          Thanks for the suggestion, see Test-Observium-Setup-02.png. I have updated and restarted the server. No change to the map status.

          Have also included details from Apache Error Log. See Test-Observium-Apache-Error-Log-01.png

          Hope that helps.

          John-1 John added a comment - - edited Thanks for the suggestion, see Test-Observium-Setup-02.png. I have updated and restarted the server. No change to the map status. Have also included details from Apache Error Log. See Test-Observium-Apache-Error-Log-01.png Hope that helps.
          mtivi Martyushev Tim added a comment - About page of your installation show you a suggesion for change php memory limit. If you have problems see FAQ https://docs.observium.org/faq/#observium-returns-a-blank-web-page-apache-error-logs-show-php-fatal-error-allowed-memory-size-of-xx-bytes-exhausted-tried-to-allocate-xx-bytes

          Please make and attach additional information about the device:

          • full snmp dump from device:

            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs:

            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          Note, this comment is added automatically.

          bot Observium Bot added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> -t 3 -Cc --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

          People

            landy Mike Stupalov
            John-1 John
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            Dates

              Created:
              Updated:
              Resolved: