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  1. Observium
  2. OBS-3836

Problem with AKCP securityProbe Sensor Values since Upgrade

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery

    Description

      I updated our infrastructure today after a few weeks. After the update and an automatic discovery process, we had sensor alarms on our AKCP SecurityProbe. We then discovered that there must be a problem with the power of ten in the min and max values (now determined via SNMP?). The values now read out are all too large by a factor of 10. See the attached pictures. I think that the problem could have to do with r11409.

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            [OBS-3836] Problem with AKCP securityProbe Sensor Values since Upgrade

            Derp AKCP devices, some report limits with 1 scale, some with 0.1, without any additional scale field.

            I think should be fixed detect scale by r11541.

            landy Mike Stupalov added a comment - Derp AKCP devices, some report limits with 1 scale, some with 0.1, without any additional scale field. I think should be fixed detect scale by r11541.

            Any update on this matter? I didn't see any info about it in the recent changlog entries.

            swfeldkirch Siegfried Gumilar added a comment - Any update on this matter? I didn't see any info about it in the recent changlog entries.

            additional information attached

            swfeldkirch Siegfried Gumilar added a comment - additional information attached

            Please make and attach additional information about the device:

            • full snmp dump from device:

              snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
              snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

              If device not support SNMP version 2c, replace -v2c with -v1.

            • If you have problems with discovery or poller processes, please do and attach these debugs:

              ./discovery.php -d -h <device>
              ./poller.php -d -h <device>

            • additionally attach device and/or vendor specific MIB files

            Note, this comment is added automatically.

            bot Observium Bot added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

            People

              landy Mike Stupalov
              swfeldkirch Siegfried Gumilar
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              Dates

                Created:
                Updated:
                Resolved: