[OBS-3796] Empty alerts via telegram bot - Observium

Details

Type: Bug
Resolution: Fixed
Priority: Major
Fix Version/s: None
Affects Version/s: Professional Edition
Component/s: None
Labels:
None
Environment:

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Observium 21.6.11399
##### Software versions #####
o OS Linux 3.10.0-1160.31.1.el7.x86_64 [amd64] (CentOS 7)
o Apache 2.4.6
o PHP 7.0.33 (OPcache: ENABLED)
o Python 2.7.5
o MariaDB 5.5.68-MariaDB (extension: mysqli 5.5.68-MariaDB)
o SNMP NET-SNMP 5.7.2
o RRDtool 1.7.1
o Fping 3.10 (IPv4 only)
##### Memory Limit #####
o PHP 512MB
##### MariaDB mode #####
o MariaDB
##### Charset info #####
o PHP UTF-8
o MariaDB utf8
##### Timezones info #####
o Date Tuesday, 29-Jun-21 09:29:20 +05
o PHP +05:00
o MariaDB +05:00

Show
Observium 21.6.11399 ##### Software versions ##### o OS Linux 3.10.0-1160.31.1.el7.x86_64 [amd64] (CentOS 7) o Apache 2.4.6 o PHP 7.0.33 (OPcache: ENABLED) o Python 2.7.5 o MariaDB 5.5.68-MariaDB (extension: mysqli 5.5.68-MariaDB) o SNMP NET-SNMP 5.7.2 o RRDtool 1.7.1 o Fping 3.10 (IPv4 only) ##### Memory Limit ##### o PHP 512MB ##### MariaDB mode ##### o MariaDB ##### Charset info ##### o PHP UTF-8 o MariaDB utf8 ##### Timezones info ##### o Date Tuesday, 29-Jun-21 09:29:20 +05 o PHP +05:00 o MariaDB +05:00

Description

Hi!

After updating to release 21.6.11399 (14th June 2021), notifications via the telegram bot stopped working.

Empty messages arrive tgbot.png.

When testing sending via the command ./test_alert.php -c 1

notification come. tgbot2.png

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tgbot2.PNG
11 kB
2021/06/29 05:37 AM
tgbot.PNG
5 kB
2021/06/29 05:37 AM
test_alert.txt
133 kB
2021/06/29 06:53 AM

Activity

[OBS-3796] Empty alerts via telegram bot

Aleksandr Vedernikov added a comment - 2021/06/30 04:32 AM

Thank you! It works!

Aleksandr Vedernikov added a comment - 2021/06/30 04:32 AM Thank you! It works!

Mike Stupalov added a comment - 2021/06/29 09:25 PM

Yah, json with UTF8 (cyrilic) chars.

Fixed in r11447.
(Note this is in rolling release).

Mike Stupalov added a comment - 2021/06/29 09:25 PM Yah, json with UTF8 (cyrilic) chars. Fixed in r11447. (Note this is in rolling release).

Aleksandr Vedernikov added a comment - 2021/06/29 06:53 AM

Attached command output
./test_alert.php -dd -a 1test_alert.txt

Aleksandr Vedernikov added a comment - 2021/06/29 06:53 AM Attached command output ./test_alert.php -dd -a 1 test_alert.txt

Observium Bot added a comment - 2021/06/29 05:40 AM

Please make and attach additional information about the device:

full snmp dump from device:

snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk

snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

If device not support SNMP version 2c, replace -v2c with -v1.

If you have problems with discovery or poller processes, please do and attach these debugs:
./discovery.php -d -h <device>
./poller.php -d -h <device>

additionally attach device and/or vendor specific MIB files

Note, this comment is added automatically.

Observium Bot added a comment - 2021/06/29 05:40 AM Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

People

Assignee:: Mike Stupalov

Reporter:: Aleksandr Vedernikov

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 2021/06/29 05:40 AM

Updated:: 2021/07/30 06:10 PM

Resolved:: 2021/06/29 09:25 PM