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  1. Observium
  2. OBS-3746

Interface sensors not updating

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Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Ports
    • Juniper
      Model: ptx1000
      Junos: 18.2R3.4

    Description

      Hi,

      We are running um 21.5.11318.

      Interface informations:

      — JUNOS 18.2R3.4 Kernel 64-bit JNPR-11.0-20190605.30b921f_buil
      usr@rtr> show interfaces diagnostics optics et-0/0/59
      Physical interface: et-0/0/59
      Module temperature : 30 degrees C / 86 degrees F
      Module voltage : 3.2590 V
      Module temperature high alarm : Off
      Module temperature low alarm : Off
      Module temperature high warning : Off
      Module temperature low warning : Off
      Module voltage high alarm : Off
      Module voltage low alarm : Off
      Module voltage high warning : Off
      Module voltage low warning : Off
      Module temperature high alarm threshold : 70 degrees C / 158 degrees F
      Module temperature low alarm threshold : -5 degrees C / 23 degrees F
      Module temperature high warning threshold : 60 degrees C / 140 degrees F
      Module temperature low warning threshold : 0 degrees C / 32 degrees F
      Module voltage high alarm threshold : 3.6500 V
      Module voltage low alarm threshold : 2.9700 V
      Module voltage high warning threshold : 3.4640 V
      Module voltage low warning threshold : 3.1340 V
      Laser bias current high alarm threshold : 11.999 mA
      Laser bias current low alarm threshold : 0.999 mA
      Laser bias current high warning threshold : 10.999 mA
      Laser bias current low warning threshold : 1.999 mA
      Laser output power high alarm threshold : 4.4668 mW / 6.50 dBm
      Laser output power low alarm threshold : 0.2344 mW / -6.30 dBm
      Laser output power high warning threshold : 2.8183 mW / 4.50 dBm
      Laser output power low warning threshold : 0.3715 mW / -4.30 dBm
      Laser rx power high alarm threshold : 4.4668 mW / 6.50 dBm
      Laser rx power low alarm threshold : 0.0549 mW / -12.60 dBm
      Laser rx power high warning threshold : 2.8183 mW / 4.50 dBm
      Laser rx power low warning threshold : 0.0870 mW / -10.60 dBm
      Lane 0
      Laser bias current : 7.400 mA
      Laser output power : 0.899 mW / -0.46 dBm
      Laser receiver power : 0.885 mW / -0.53 dBm
      Laser bias current high alarm : Off
      Laser bias current low alarm : Off
      Laser bias current high warning : Off
      Laser bias current low warning : Off
      Laser receiver power high alarm : Off
      Laser receiver power low alarm : Off
      Laser receiver power high warning : Off
      Laser receiver power low warning : Off
      Tx loss of signal functionality alarm : Off
      Rx loss of signal alarm : Off
      Tx laser disabled alarm : Off
      Lane 1
      Laser bias current : 7.400 mA
      Laser output power : 1.202 mW / 0.80 dBm
      Laser receiver power : 1.069 mW / 0.29 dBm
      Laser bias current high alarm : Off
      Laser bias current low alarm : Off
      Laser bias current high warning : Off
      Laser bias current low warning : Off
      Laser receiver power high alarm : Off
      Laser receiver power low alarm : Off
      Laser receiver power high warning : Off
      Laser receiver power low warning : Off
      Tx loss of signal functionality alarm : Off
      Rx loss of signal alarm : Off
      Tx laser disabled alarm : Off
      Lane 2
      Laser bias current : 7.400 mA
      Laser output power : 1.227 mW / 0.89 dBm
      Laser receiver power : 0.897 mW / -0.47 dBm
      Laser bias current high alarm : Off
      Laser bias current low alarm : Off
      Laser bias current high warning : Off
      Laser bias current low warning : Off
      Laser receiver power high alarm : Off
      Laser receiver power low alarm : Off
      Laser receiver power high warning : Off
      Laser receiver power low warning : Off
      Tx loss of signal functionality alarm : Off
      Rx loss of signal alarm : Off
      Tx laser disabled alarm : Off
      Lane 3
      Laser bias current : 7.400 mA
      Laser output power : 1.199 mW / 0.79 dBm
      Laser receiver power : 0.929 mW / -0.32 dBm
      Laser bias current high alarm : Off
      Laser bias current low alarm : Off
      Laser bias current high warning : Off
      Laser bias current low warning : Off
      Laser receiver power high alarm : Off
      Laser receiver power low alarm : Off
      Laser receiver power high warning : Off
      Laser receiver power low warning : Off
      Tx loss of signal functionality alarm : Off
      Rx loss of signal alarm : Off
      Tx laser disabled alarm : Off

       

      Discovery and poller debugs attached.
      I see some ".RRD old file not found" in logs, it's this correct?

       

      Thank you.

       

      Attachments

        1. capture-20210514.PNG
          capture-20210514.PNG
          179 kB
        2. discovery-20210514.txt
          1.23 MB
        3. poller-20210514.txt
          1.16 MB
        4. capture-20210514-interface-et-0-0-59_01.PNG
          capture-20210514-interface-et-0-0-59_01.PNG
          128 kB
        5. capture-20210514-interface-et-0-0-59_02.PNG
          capture-20210514-interface-et-0-0-59_02.PNG
          263 kB

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          People

            adama Adam Armstrong
            eschoedler Eduardo Schoedler
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            Dates

              Created:
              Updated:
              Resolved: