Details
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Bug
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Resolution: Not A Bug
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Critical
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None
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None
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12.04.2 LTS on a VMWare based VPS
Description
I have two systems running observium one in our own production and the the other one is a clean install which I freshly installed for one of our clients.
after a update we noticed that the images are not working properly. When I viewed this page the first there was a notice about JPGraph to be installed. So I installed JPGraph like instructed and deleted the theme lines in jpg-config.php, still the same result.
we noticed that the images on our production system on the pages below:
- http://portal.a2b-internet.com/bill/bill_id=3/view=accurate/
- http://portal.a2b-internet.com/bill/bill_id=3/view=transfer/
- http://portal.a2b-internet.com/bill/bill_id=3/view=history/
See images attached.
When I add the &debug=1 parameter to the url I saw a jpgrapgh message, JpGraph Error: 25082 Illegal sizes specified for width or height when creating an image, (width=0, height=0)
Looking is my logs I found:
PHP Warning: Division by zero in /opt/observium/html/pages/bill/infoboxes.inc.php on line 27, referer: http://xxx.yyy.zzz.xxx/bill/bill_id=1/view=accurate/tab=monthly/&debug=1
looking into the code of that file it doesn't make really sense what I am looking for, since lines 27 tells me something about calculating the % used ....
Attachments
Issue Links
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- Closed
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Activity
Hi Dennis,
still facing these issues ... with the debug = 1 this shows up
http://178.249.153.24/bandwidth-graph.php?bill_id=1&type=historical&x=1050&y=250&debug=1
SELECT username,password FROM `users` WHERE `username`= 'admin'SELECT `level` FROM `users` WHERE `username` = 'admin'SELECT `user_id` FROM `users` WHERE `username` = 'admin'SELECT * FROM devices_perms WHERE user_id = '1'SELECT * FROM ports_perms WHERE user_id = '1'SELECT * FROM bill_perms WHERE user_id = '1'SELECT * FROM `bill_history` WHERE `bill_id` = '1' ORDER BY `bill_datefrom` DESC LIMIT 12JpGraph Error: 25082 Illegal sizes specified for width or height when creating an image, (width=0, height=0)
Looks like the query is not getting any input !
Do you still have that problem with the graphs, as i was not able to reproduce this.
PS: That php warning has nothing to do with this error, and has no effect what so ever because its a warning and not a error 
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If there is more output needed please let me know more then happy to supply it ...
fixed by Adam Armstrong: failure due to a setting missing
Hi,
It works now. It seems that jpgraph breaks if it doesn't have a
SUPERSAMPLING_SCALE defined.
adam.