Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-3500

Please revert Telegram Notifications to previous state

Details

    • Improvement
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Alerting

    Description

      We updated Observium to the current version yesterday. We noticed that the Telegram Notifications are now structured differently. It seems that the change was made in September due to issue OBS-3285. Adding emoticons is OK for me, even if I did not really need it. Unfortunately, only the emoticons can now be used to determine the type of notification (Alert or Recover). This is a problem with devices that cannot display any or all emoticons. It is therefore essential that the Alert or Recover is still included in the notification in text form.

      I can't quite understand why the conditions and metrics are included in every notification. That makes everything confusing. The conditions and metrics should be known to the person who created the alerts and do not have to be sent with each notification.

      I have added two screenshots for comparison before/after. If you have a message Port down I am interested in the following: What device, port number and which description has the port.
      Which conditions and metrics I created for this alert do not matter to me at this moment.

      So my suggestion is that the notifications look like before and that you add emoticons for the people who need them.

      Attachments

        Issue Links

          Activity

            [OBS-3500] Please revert Telegram Notifications to previous state
            bot Observium Bot made changes -
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            landy Mike Stupalov made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
            landy Mike Stupalov made changes -
            Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
            landy Mike Stupalov made changes -
            Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]
            landy Mike Stupalov made changes -
            Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
            landy Mike Stupalov made changes -
            Comment [ Please make and attach additional information about the device:
             * full snmp dump from device:
            {noformat}
            snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
            {noformat}
              _If device not support SNMP version 2c, replace -v2c with -v1._

             * If you have problems with discovery or poller processes, please do and attach these debugs:
            {noformat}
            ./discovery.php -d -h <device>
            ./poller.php -d -h <device>
            {noformat}
             
            * additionally attach device and/or vendor specific MIB files

            {color:#505F79}_Note, this comment is added automatically._{color} ]
            bot Observium Bot made changes -
            Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
            swfeldkirch Siegfried Gumilar made changes -
            Link New: This issue mentions OBS-3285 [ OBS-3285 ]
            swfeldkirch Siegfried Gumilar created issue -

            People

              landy Mike Stupalov
              swfeldkirch Siegfried Gumilar
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: