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  1. Observium
  2. OBS-3483

ICT Platinum Power

Details

    • Add New Device / OS
    • Resolution: Fixed
    • Minor
    • None
    • None
    • Discovery, Poller
    • None

    Description

      Adding an ICT Platinum DC Power device, looks like its missing the correct MIB translations. It categorizes it correctly as a power device but doesn't discovery any of the important power status. I know this is a newer device model. See attached Vendor MIB file.

      Attachments

        1. ICT-debug.txt
          55 kB
        2. image-2020-11-03-08-48-21-064.png
          image-2020-11-03-08-48-21-064.png
          18 kB
        3. image-2020-11-04-12-51-13-914.png
          image-2020-11-04-12-51-13-914.png
          12 kB
        4. screenshot-1.png
          screenshot-1.png
          185 kB

        Issue Links

          relates to

          Add New Device / OS - User wants to add support for currently unsupported device or OS. OBS-3925 ICT Power Systems MIB

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Closed

          Activity

            [OBS-3483] ICT Platinum Power
            ryan_swift Ryan Bergen added a comment -

            Thanks! Working now!

            ryan_swift Ryan Bergen added a comment - Thanks! Working now!
            landy Mike Stupalov added a comment -

            Done in r10810.

            landy Mike Stupalov added a comment - Done in r10810.
            ryan_swift Ryan Bergen added a comment -

            Looks like adding the .0 provides results.

            [root@obs observium]# snmpwalk -v2c -c sw-core-snmp1 -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature
            ICT-PLATINUM-SERIES-MIB::batteryTemperature = No Such Object available on this agent at this OID
            [root@obs observium]# snmpwalk -v2c -c sw-core-snmp1 -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature.0
            ICT-PLATINUM-SERIES-MIB::batteryTemperature.0 = INTEGER: 1000

            ryan_swift Ryan Bergen added a comment - Looks like adding the .0 provides results. [root@obs observium] # snmpwalk -v2c -c sw-core-snmp1 -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature ICT-PLATINUM-SERIES-MIB::batteryTemperature = No Such Object available on this agent at this OID [root@obs observium] # snmpwalk -v2c -c sw-core-snmp1 -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature.0 ICT-PLATINUM-SERIES-MIB::batteryTemperature.0 = INTEGER: 1000
            landy Mike Stupalov added a comment -

            Dear god.. it seems as your device not support snmpwalks, example in sensors discovery:

            CMD[/usr/bin/snmpwalk -v2c -c *** -Pud -Ih -OQUsb -m ICT-PLATINUM-SERIES-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 'udp':'10.50.112.254':'161' batteryTemperature]
            		 
            STDOUT[
            		 
            batteryTemperature = No Such Object available on this agent at this OID
            		 
            ]

            Try manually this commands (use correct community), for check snmpwalk vs snmpget:

            snmpwalk -v2c -c <community> -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature
            		 
             
            		 
            snmpget -v2c -c <community> -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature.0

            landy Mike Stupalov added a comment - Dear god.. it seems as your device not support snmpwalks, example in sensors discovery: CMD[/usr/bin/snmpwalk -v2c -c *** -Pud -Ih -OQUsb -m ICT-PLATINUM-SERIES-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 'udp':'10.50.112.254':'161' batteryTemperature] STDOUT[ batteryTemperature = No Such Object available on this agent at this OID ] Try manually this commands (use correct community), for check snmpwalk vs snmpget : snmpwalk -v2c -c <community> -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature   snmpget -v2c -c <community> -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ict 10.50.112.254 ICT-PLATINUM-SERIES-MIB::batteryTemperature.0
            ryan_swift Ryan Bergen added a comment -

            See attached output file. Here is an example of a custom OID that works.

            Let me know if you require anything else to get this working.

             

            Thanks

            ICT-debug.txt

            ryan_swift Ryan Bergen added a comment - See attached output file. Here is an example of a custom OID that works. Let me know if you require anything else to get this working.   Thanks ICT-debug.txt
            landy Mike Stupalov added a comment -

            Please add (full) debug discovery for device:

            ./discovery.php -d -h <device>

            landy Mike Stupalov added a comment - Please add (full) debug discovery for device: ./discovery.php -d -h <device>
            ryan_swift Ryan Bergen added a comment -

            Updated to r10804 and still not getting any reported statistics about voltage, runtime, current, etc. Even if I remove and re-add the device, force a discovery and polling and disable the ICT-DISTRIBUTION-PANEL-MIB.

            Let me know if there is anything you can do on your end, or if you need any logs or outputs on my end.

             

            Thanks

            ryan_swift Ryan Bergen added a comment - Updated to r10804 and still not getting any reported statistics about voltage, runtime, current, etc. Even if I remove and re-add the device, force a discovery and polling and disable the ICT-DISTRIBUTION-PANEL-MIB. Let me know if there is anything you can do on your end, or if you need any logs or outputs on my end.   Thanks

            People

              landy Mike Stupalov
              ryan_swift Ryan Bergen
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              Dates

                Created:
                Updated:
                Resolved: