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  1. Observium
  2. OBS-3452

Alerts for disabled devices

Details

    • Bug
    • Resolution: Not A Bug
    • Minor
    • None
    • Professional Edition
    • Alerting

    Description

      If a device is disabled, and, before it was disabled raised up an alert, the alert itself will be always displayed even if the device has been disabled.

      For example, if an UPS raise up an alert for missing input power and then it will "die", if I disable it (while waiting for the power to be restored), I always see it in the alerts list.

      Attachments

        Activity

          [OBS-3452] Alerts for disabled devices
          landy Mike Stupalov added a comment -

          Goto page: Global Settings -> Web UI -> Show disabled devices (switch to OFF and save).

          landy Mike Stupalov added a comment - Goto page: Global Settings -> Web UI -> Show disabled devices (switch to OFF and save).
          rebeluca Luca Rebellato added a comment -

          Yes, for example the list of statuses in the home page.

          Does it make sense to show an alert on a disabled device? Since it's disabled, having an error, means that I will see it forever.

          rebeluca Luca Rebellato added a comment - Yes, for example the list of statuses in the home page. Does it make sense to show an alert on a disabled device? Since it's disabled, having an error, means that I will see it forever.
          landy Mike Stupalov added a comment -

          You mean status of sensors displayed on device page?
          This is correct, because display "last known event" for this device (before you disabled it).

          landy Mike Stupalov added a comment - You mean status of sensors displayed on device page? This is correct, because display "last known event" for this device (before you disabled it).
          rebeluca Luca Rebellato added a comment -

          Hello,

          any news on this ticket?

           

          Regards, Luca

          rebeluca Luca Rebellato added a comment - Hello, any news on this ticket?   Regards, Luca
          rebeluca Luca Rebellato added a comment -

          Devices cannot be reached since are down, so I cannot add details about them.

          Here details about the version:

          root@monitoring01:/opt/observium# ./discovery.php -dh all
          		 
          DEBUG!CMD[/usr/bin/svn info /opt/observium]CMD EXITCODE[0]
          		 
          CMD RUNTIME[0.0086s]
          		 
          STDOUT[
          		 
          Path: .
          		 
          Working Copy Root Path: /opt/observium
          		 
          URL: http://svn.observium.org/svn/observium/trunk
          		 
          Relative URL: ^/observium/trunk
          		 
          Repository Root: http://svn.observium.org/svn
          		 
          Repository UUID: 61d68cd4-352d-0410-923a-c4978735b2b8
          		 
          Revision: 10636
          		 
          Node Kind: directory
          		 
          Schedule: normal
          		 
          Last Changed Author: mike
          		 
          Last Changed Rev: 10636
          		 
          Last Changed Date: 2020-08-24 20:39:23 +0000 (Mon, 24 Aug 2020)

          rebeluca Luca Rebellato added a comment - Devices cannot be reached since are down, so I cannot add details about them. Here details about the version: root @monitoring01 :/opt/observium# ./discovery.php -dh all DEBUG!CMD[/usr/bin/svn info /opt/observium]CMD EXITCODE[ 0 ] CMD RUNTIME[ 0 .0086s] STDOUT[ Path: . Working Copy Root Path: /opt/observium URL: http: //svn.observium.org/svn/observium/trunk Relative URL: ^/observium/trunk Repository Root: http: //svn.observium.org/svn Repository UUID: 61d68cd4-352d- 0410 -923a-c4978735b2b8 Revision: 10636 Node Kind: directory Schedule: normal Last Changed Author: mike Last Changed Rev: 10636 Last Changed Date: 2020 - 08 - 24 20 : 39 : 23 + 0000 (Mon, 24 Aug 2020 )
          bot Observium Bot added a comment -

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          Note, this comment is added automatically.

          bot Observium Bot added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

          People

            landy Mike Stupalov
            rebeluca Luca Rebellato
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            3 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: