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  1. Observium
  2. OBS-3439

First Admin User Unable to Login

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Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • Community Edition
    • Authentication
    • None
    • Observium Version: CE 19.8
      OS: Ubuntu 18.04.5 LTS (Bionic Beaver)

    Description

      I installed Observium using the automated installation described on this page:

      https://docs.observium.org/install_debian/

      Everything ran smoothly as far as I can remember.

      When trying to login to the web gui, it was unable to authenticate me.

      Reaching out on the IRC channel I was told by @AnreasR to create new admin user:

       

      adduser.php <username> <password> 10 [email]
      

      I was able to login with the credentials of the new admin user.

       

      When looking at the user admin page, I can see the original admin user's status as being disabled.

      Further when looking in the user table, I can see the following:

       

      ---------------------------------------------------
      username | ... |      email     | ... | level | ...
      admin    | ... | 10             | ... | 0     | ...
      admin_01 | ... | hi@email.com   | ... | 10    | ...
      ---------------------------------------------------

      I believe there's a bug in the cli installation script where the level was inserted into the email column instead.

       

      I'm unable to confirm because the installation script does not allow me to rerun if the system has already been installed. 

      I don't know if related but my password did contain a space and special characters.

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            landy Mike Stupalov
            route-dist Vuong V
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              Updated:
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