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  1. Observium
  2. OBS-3424

IP SLA on Cisco Routers Missing

Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • None
    • None

    Description

      Hi there,

      We recently updated our Observium server to 20.7.10549 from 20.4.10371. The update went through as it normally does, however when scratching around in the new interface we noticed that the SLA's portion under our Cisco Routers is now missing. I've done manual polls and discovery's and even tried a rebuild but the SLA's still doesn't show up.

      Can anyone assist?

       

      Attachments

        Activity

          [OBS-3424] IP SLA on Cisco Routers Missing
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          landy Mike Stupalov made changes -
          Resolution New: Fixed [ 1 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          Should be fixed in r10614.

          (rediscover device after update).
          Not know why this happened after update..

          landy Mike Stupalov added a comment - Should be fixed in r10614. (rediscover device after update). Not know why this happened after update..
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Assignee Original: Adam Armstrong [ adama ] New: Mike Stupalov [ landy ]
          ITNetworks ITNetworks added a comment -

          Please find attached log of the discovery and poller processes as requested. Unfortunately unable to run the snmpwalk as the device is attached with snmpv3.

          ITNetworks ITNetworks added a comment - Please find attached log of the discovery and poller processes as requested. Unfortunately unable to run the snmpwalk as the device is attached with snmpv3.
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          ITNetworks ITNetworks made changes -
          Attachment New: OBS02.log [ 17685 ]
          bot Observium Bot made changes -
          Status Original: Open [ 1 ] New: Pending Response [ 10000 ]
          bot Observium Bot added a comment -

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          Note, this comment is added automatically.

          bot Observium Bot added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

          People

            landy Mike Stupalov
            ITNetworks ITNetworks
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            Dates

              Created:
              Updated:
              Resolved: