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  1. Observium
  2. OBS-3371

Webhook alerts stopped working

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Details

    • Help
    • Resolution: Not A Bug
    • Major
    • None
    • Professional Edition
    • Alerting

    Description

      Hi,

      since june 10th we don't receive alerts on our webhooks anymore. a curl POST on the respective webhooks still works normally (source: Observium Server).

      the network between our Observium server and the target server of the webhooks is unchanged.
      On june 10th we only did an svn update and configured more alert checkers.

      Currently we have 22 alert checkers and 15 contacts (not all of which are used) configured.

      The alert checks themselves seem to work normally as they still alert us by mail (mails are only our backup).
      In the attachment you will find a document with the results of the test push and the curl post.

      Can you please help us with this problem? Without these notifications our on-call service is currently much more difficult.

      Thanks in advance.

       

      Best Regards
      Luca Protopapa
      Leucom

       

      Attachments

        1. test.webhook_curl.post.OK_20200612.txt
          0.4 kB
          Tobler Christoph
        2. test-alert.slack.failed_20200612.txt
          26 kB
          Tobler Christoph

        Activity

          People

            landy Mike Stupalov
            Leucom Tobler Christoph
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            Dates

              Created:
              Updated:
              Resolved: