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  1. Observium
  2. OBS-3349

Velo Cloud SD-WAN Support

Details

    • Add New Device / OS
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      Requesting support for Velo Cloud SD-WAN , I have access to Velo Cloud devices on version 3.4.1 which has the Velocloud enterprise mibs implemented and can provide full snmp walk dump.

      Attachments

        1. site1.txt
          112 kB
        2. site2.txt
          100 kB
        3. site3.txt
          118 kB
        4. site4.txt
          128 kB
        5. site5.txt
          137 kB
        6. site6.txt
          103 kB
        7. site7.txt
          6 kB

        Issue Links

          is cloned by

          Add New Device / OS - User wants to add support for currently unsupported device or OS. OBS-3820 CLONE - Velo Cloud SD-WAN Support

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Pending Response

          Activity

            [OBS-3349] Velo Cloud SD-WAN Support
            landy Mike Stupalov added a comment -

            Done.

            landy Mike Stupalov added a comment - Done.
            landy Mike Stupalov added a comment -

            philipw123 your issue is not code trouble, but missed MIB file or index cache issue. We can't fix this, because you should do this yourself on your install.

            Clean indexes and update code:

            sudo rm -f /opt/observium/mibs/*/.index
            		 
            sudo rm -f /opt/observium/*/.index
            		 
            sudo rm -rf /var/lib/net-snmp/mib_indexes/*
            		 

            cd /opt/observium
            		 
            svn up

            And show status of your code:

            svn status

            landy Mike Stupalov added a comment - philipw123 your issue is not code trouble, but missed MIB file or index cache issue. We can't fix this, because you should do this yourself on your install. Clean indexes and update code: sudo rm -f /opt/observium/mibs/*/.index sudo rm -f /opt/observium/*/.index sudo rm -rf /var/lib/net-snmp/mib_indexes/* cd /opt/observium svn up And show status of your code: svn status
            philipw123 Philip Wege added a comment -

            Hi

            The problem still exists , tried rediscovering existing device and deleting and re adding a different device.

             

             

            philipw123 Philip Wege added a comment - Hi The problem still exists , tried rediscovering existing device and deleting and re adding a different device.    
            landy Mike Stupalov added a comment -

            philipw123 Can you confirm that issue was resolved by clear snmp index cache?

            landy Mike Stupalov added a comment - philipw123 Can you confirm that issue was resolved by clear snmp index cache?
            landy Mike Stupalov added a comment - 

            CMD[/usr/bin/snmpbulkwalk -v2c -c *** -Pud -Ih -OQUsb -m VELOCLOUD-EDGE-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/velocloud 'udp':'172.24.3.90':'161' vceHaPeerState]
            		 
             
            		 
            CMD EXITCODE[1]
            		 
            CMD RUNTIME[0.0147s]
            		 
            STDOUT[
            		 
             
            		 
            ]
            		 
            STDERR[
            		 
            MIB search path: /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/velocloud
            		 
            Cannot find module (VELOCLOUD-EDGE-MIB): At line 0 in (none)
            		 
            vceHaPeerState: Unknown Object Identifier (Sub-id not found: (top) -> vceHaPeerState)
            		 
            ]
            		 
            SNMP STATUS[FALSE]
            		 
            SNMP ERROR[#996 - MIB or oid not found]

            Hrm, probably you have index cache trouble, try clear indexes as written in faq:
            clear snmp indexes

            landy Mike Stupalov added a comment - CMD[/usr/bin/snmpbulkwalk -v2c -c *** -Pud -Ih -OQUsb -m VELOCLOUD-EDGE-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/velocloud 'udp':'172.24.3.90':'161' vceHaPeerState]   CMD EXITCODE[1] CMD RUNTIME[0.0147s] STDOUT[   ] STDERR[ MIB search path: /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/velocloud Cannot find module (VELOCLOUD-EDGE-MIB): At line 0 in (none) vceHaPeerState: Unknown Object Identifier (Sub-id not found: (top) -> vceHaPeerState) ] SNMP STATUS[FALSE] SNMP ERROR[#996 - MIB or oid not found] Hrm, probably you have index cache trouble, try clear indexes as written in faq: clear snmp indexes
            philipw123 Philip Wege added a comment -

            Command run against all 7 devices , uploaded file as site1.txt through site7.txt files

            philipw123 Philip Wege added a comment - Command run against all 7 devices , uploaded file as site1.txt through site7.txt files
            landy Mike Stupalov added a comment -

            Please provide discovery debug for some devices (ie 540, 510 or for all):

            ./discovery.php -d -h <device>

            landy Mike Stupalov added a comment - Please provide discovery debug for some devices (ie 540, 510 or for all): ./discovery.php -d -h <device>
            philipw123 Philip Wege added a comment -

            Hi

            Please find some feedback from testing below:

             

            All devices when deleted and added as new devices picked up as Velocloud devices and displaying icon of Vendor. Some of the devices could not be rediscoevered as Velocloud without being deleted and readded , some other could be. Not a big problem just mentioning.

            Below is a table of the seven devices I can test with , only one of them discovered ports , not sure if Ports are part off the basic support but thought I mention it that one discovered ports and none of the others did.

             

            Site Model Ports Discovered HA Status Dsicovered
                   
            Site1 520 Yes No
            Site2 540 No No
            Site3 510 No Not in HA
            Site4 510 No Not in HA
            Site5 540 No This device was showing the HA status when I just rediscovered it on new version , but when deleting device and adding as a new device , it does not show HA status , like the other devices in HA on this list which doesn’t show it when adding as a new device
            Site6 520 No Not in HA
            Site7 510 No Not in HA

             

            As I'm unsure what should be working under basic support , please let me know if there is anything else I you want me to confirm ?

            philipw123 Philip Wege added a comment - Hi Please find some feedback from testing below:   All devices when deleted and added as new devices picked up as Velocloud devices and displaying icon of Vendor. Some of the devices could not be rediscoevered as Velocloud without being deleted and readded , some other could be. Not a big problem just mentioning. Below is a table of the seven devices I can test with , only one of them discovered ports , not sure if Ports are part off the basic support but thought I mention it that one discovered ports and none of the others did.   Site Model Ports Discovered HA Status Dsicovered         Site1 520 Yes No Site2 540 No No Site3 510 No Not in HA Site4 510 No Not in HA Site5 540 No This device was showing the HA status when I just rediscovered it on new version , but when deleting device and adding as a new device , it does not show HA status , like the other devices in HA on this list which doesn’t show it when adding as a new device Site6 520 No Not in HA Site7 510 No Not in HA   As I'm unsure what should be working under basic support , please let me know if there is anything else I you want me to confirm ?
            philipw123 Philip Wege added a comment -

            Thank you , that worked , will test and provide feedback

            philipw123 Philip Wege added a comment - Thank you , that worked , will test and provide feedback
            landy Mike Stupalov added a comment -

            Try as http:

            svn switch http://svn.observium.org/svn/observium/trunk

            landy Mike Stupalov added a comment - Try as http: svn switch http://svn.observium.org/svn/observium/trunk

            People

              landy Mike Stupalov
              philipw123 Philip Wege
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: