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  1. Observium
  2. OBS-3322

SNMP change in Sophos XG firewall resulting in mis-detection

Details

    • Add New Device / OS
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      Hi,

      Recently Sophos has updated their firmware and it appears as though they have moved some things around in the MIBs causing detection issues.

       

      The most critical thing that has broken for us at the moment is the ability to graph the number of concurrent VPN users we have on the system at the moment.

       

      Much appreciated.

      Attachments

        Activity

          [OBS-3322] SNMP change in Sophos XG firewall resulting in mis-detection
          landy Mike Stupalov added a comment -

          Added in r10400.

          landy Mike Stupalov added a comment - Added in r10400.
          landy Mike Stupalov added a comment -

          Please make and attach additional information about the device:

          • full snmp dump from device: 

            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
            		 
            snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

            If device not support SNMP version 2c, replace -v2c with -v1.

          • If you have problems with discovery or poller processes, please do and attach these debugs: 

            ./discovery.php -d -h <device>
            		 
            ./poller.php -d -h <device>

          • additionally attach device and/or vendor specific MIB files

          Note, this comment is added automatically.

          landy Mike Stupalov added a comment - Please make and attach additional information about the device: full snmp dump from device: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk If device not support SNMP version 2c, replace -v2c with -v1. If you have problems with discovery or poller processes, please do and attach these debugs: ./discovery.php -d -h <device> ./poller.php -d -h <device> additionally attach device and/or vendor specific MIB files Note, this comment is added automatically.

          People

            landy Mike Stupalov
            stephen.mcri Stephen Park
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            Dates

              Created:
              Updated:
              Resolved: