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  1. Observium
  2. OBS-3298

Qnap devices keep updating then delete sensors

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery

    Description

      I have a qnap devices that on every discovery updates and then deleted the sensors
      Below is from the eventlog:

       
        2020-04-07 19:39:48 System FAN 2 Sensor deleted: fanspeed NAS-MIB-SysFanSpeed 2 System FAN 2
        2020-04-07 19:39:48 System FAN 1 Sensor deleted: fanspeed NAS-MIB-SysFanSpeed 1 System FAN 1
       
        2020-04-07 19:39:24 System FAN 2 Sensor updated: fanspeed NAS-MIB-sysFanSpeed 2 System FAN 2
        2020-04-07 19:39:24 System FAN 1 Sensor updated: fanspeed NAS-MIB-sysFanSpeed 1 System FAN 1

      Find debug attached

      Attachments

        1. image-2020-04-09-16-26-59-005.png
          47 kB
          Kent Johannessen
        2. NAS-MIB
          55 kB
          Kent Johannessen
        3. qnap sensor debug.txt
          47 kB
          Kent Johannessen

        Activity

          [OBS-3298] Qnap devices keep updating then delete sensors
          kentbjoh Kent Johannessen added a comment -

          It works indeed, thanks!

          kentbjoh Kent Johannessen added a comment - It works indeed, thanks!
          landy Mike Stupalov added a comment -

          Ok, probably I found why.. try with r10365.

          landy Mike Stupalov added a comment - Ok, probably I found why.. try with r10365.
          kentbjoh Kent Johannessen added a comment - - edited

           

          I saw something strange in rrds folder. Double files with almost the same name, not sure how that happen ? Anyway, same issue even after deleting

           

          EDIT: actually, the rrds are not recreated after deleting. just the updated/deleted in eventlog

          kentbjoh Kent Johannessen added a comment - - edited   I saw something strange in rrds folder. Double files with almost the same name, not sure how that happen ? Anyway, same issue even after deleting   EDIT: actually, the rrds are not recreated after deleting. just the updated/deleted in eventlog
          kentbjoh Kent Johannessen added a comment -

          No local changes on this system.

          I tried with MIB from devices - no changes. I am unsure if this is newer or older then whats already in observium. There where alot of differences

          From a system with firmware 4.3.4.1190. It's attached.

          kentbjoh Kent Johannessen added a comment - No local changes on this system. I tried with MIB from devices - no changes. I am unsure if this is newer or older then whats already in observium. There where alot of differences From a system with firmware 4.3.4.1190. It's attached.
          landy Mike Stupalov added a comment -

          Additionally, can you add latest MIB file from device?
          https://docs.qnap.com/nas/QTS4.3.5/en/GUID-567DC2C2-20F4-46AB-9C51-257E47AE6C5D.html

          landy Mike Stupalov added a comment - Additionally, can you add latest MIB file from device? https://docs.qnap.com/nas/QTS4.3.5/en/GUID-567DC2C2-20F4-46AB-9C51-257E47AE6C5D.html
          landy Mike Stupalov added a comment -

          kentbjoh jusе looked your debug, tested on my test device.. I can't confirm issue, probably you have some local changes?

          landy Mike Stupalov added a comment - kentbjoh jusе looked your debug, tested on my test device.. I can't confirm issue, probably you have some local changes?

          People

            landy Mike Stupalov
            kentbjoh Kent Johannessen
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            Dates

              Created:
              Updated:
              Resolved: