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  1. Observium
  2. OBS-3255

Status summary widget alert counter

Details

    • Bug
    • Resolution: Fixed
    • Major
    • None
    • Professional Edition
    • None
    • None

    Description

      Running svn revision 10307.

      The status summary widget shows that I have 3 alerts, but when I click it I can only see one alert.

      Attachments

        1. debug_discovery.txt
          120 kB
        2. NAstatus.png
          NAstatus.png
          75 kB
        3. poller.txt
          11 kB
        4. status_page.png
          status_page.png
          21 kB
        5. status_summary.png
          status_summary.png
          25 kB

        Activity

          [OBS-3255] Status summary widget alert counter
          Hulth David Hulth added a comment -

          Looking good after update and discovery on both my devices. Thanks!

          Hulth David Hulth added a comment - Looking good after update and discovery on both my devices. Thanks!
          landy Mike Stupalov added a comment -

          Should be fixed in r11002.

          Need update and rediscovery device(s).

          landy Mike Stupalov added a comment - Should be fixed in r11002. Need update and rediscovery device(s).
          Hulth David Hulth added a comment -

          Added requested information

          Hulth David Hulth added a comment - Added requested information
          landy Mike Stupalov added a comment -

          This statuses should be excluded in discovery.. but seems as not removed by unknown reason.

          Please make discovery debug as:

          ./discovery.php -d -h <device>

          and/or better make snmpdump from device as:

          snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk
          		 
          snmpwalk -v2c -c <community>  --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk

          landy Mike Stupalov added a comment - This statuses should be excluded in discovery.. but seems as not removed by unknown reason. Please make discovery debug as: ./discovery.php -d -h <device> and/or better make snmpdump from device as: snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1 > myagent.snmpwalk snmpwalk -v2c -c <community> --hexOutputLength=0 -ObentxU <hostname> .1.3.6.1.4.1 >> myagent.snmpwalk
          Hulth David Hulth added a comment -

          There seems to be 2 devices that has status "NA", and if I manually set status_event to ignore the widget summary matches the data when i click on it.

          Both devices are APC coolers and it's the same on both of them:

          Attaching output of discovery and poller for one of these devices.

          [^discovery.txt]
          poller.txt

          Hulth David Hulth added a comment - There seems to be 2 devices that has status "NA", and if I manually set status_event to ignore the widget summary matches the data when i click on it. Both devices are APC coolers and it's the same on both of them: Attaching output of discovery and poller for one of these devices. [^discovery.txt] poller.txt
          Hulth David Hulth added a comment -

          Found the disabled statuses in databas and re-enabled them. No difference in Status alert counter, or the alerts displayed on the status page.

          Hulth David Hulth added a comment - Found the disabled statuses in databas and re-enabled them. No difference in Status alert counter, or the alerts displayed on the status page.
          Hulth David Hulth added a comment - - edited

          If I click the disabled alerts counter I get to the page showing all statuses so I'm not sure how I can enable those 2 to test if that is the case. Either way it still seems like a bug. (Disabled sensors doesn't count as alerts as an example)

          Hulth David Hulth added a comment - - edited If I click the disabled alerts counter I get to the page showing all statuses so I'm not sure how I can enable those 2 to test if that is the case. Either way it still seems like a bug. (Disabled sensors doesn't count as alerts as an example)
          FloMeyer Florian Meyer added a comment -

          I would say this is because there are two disabled alerts.

          FloMeyer Florian Meyer added a comment - I would say this is because there are two disabled alerts.

          People

            landy Mike Stupalov
            Hulth David Hulth
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            Dates

              Created:
              Updated:
              Resolved: