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  1. Observium
  2. OBS-3148

Cannot re-add device after deleting it

Details

    • Bug
    • Resolution: Cannot Reproduce
    • Major
    • None
    • Professional Edition
    • Poller, Web Interface
    • Ubuntu

    Description

      After deleting a device, I cannot re-add it. I get a message saying:

       

      Already got device with SNMP-read sysName (atl-vsfs03.jinny.com)

       

      I can re-add the device with a DNS cname or IP address, but can never re-add a device that was once there after I delete it.

      Attachments

        Activity

          [OBS-3148] Cannot re-add device after deleting it
          bot Observium Bot made changes -
          Status Original: Resolved [ 5 ] New: Closed [ 6 ]
          landy Mike Stupalov made changes -
          Resolution New: Cannot Reproduce [ 5 ]
          Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
          landy Mike Stupalov added a comment -

          I hope you're okay.

          But more than 2 years have passed since the last comment, and the problem could not be reproduced.

          landy Mike Stupalov added a comment - I hope you're okay. But more than 2 years have passed since the last comment, and the problem could not be reproduced.
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Progress [ 3 ]
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: In Review [ 10101 ]
          landy Mike Stupalov made changes -
          Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
          smckinleyjinny Shane McKinley added a comment -

          Thank you. I will let you know in Monday.

          smckinleyjinny Shane McKinley added a comment - Thank you. I will let you know in Monday.
          landy Mike Stupalov added a comment -

          pls show output for svn status, or better attach diff for changed files (probably you have incopatible changes):

          svn diff /opt/observium > changes.patch

          landy Mike Stupalov added a comment - pls show output for svn status, or better attach diff for changed files (probably you have incopatible changes): svn diff /opt/observium > changes.patch
          landy Mike Stupalov made changes -
          Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
          landy Mike Stupalov added a comment -

          Try:

          • open devices page (All devices)
          • type atl-vsfs03.jinny.com in sysName field, click Search

          Probably you have another device with same sysName, it is possible for devices of the same type or if the configuration is copied between devices ..

          Another check, try to add device (with debug flag -d) from console:

          ./add_device.php -d <hostname> [community] v2c

          (Attach output here)

          landy Mike Stupalov added a comment - Try: open devices page (All devices) type atl-vsfs03.jinny.com in sysName field, click Search Probably you have another device with same sysName, it is possible for devices of the same type or if the configuration is copied between devices .. Another check, try to add device (with debug flag -d) from console: ./add_device.php -d <hostname> [community] v2c (Attach output here)

          People

            landy Mike Stupalov
            smckinleyjinny Shane McKinley
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            Dates

              Created:
              Updated:
              Resolved: