Details
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Bug
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Resolution: Incomplete
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Minor
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None
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Professional Edition
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Cisco WS-C6504-E
Cisco IOS 15.1(2)SY9 (ADVIPSERVICESK9)
Description
Hi
Every time the discovery process run on a Cisco C6504 device, Observium claims that snmp is down. I notice that a EXITCODE[1] appears when I run a discovery debug (Please look at the partial debug output below)
What can be done to correct the problem?
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- Module Start: storage #####
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o CISCO-FLASH-MIB
CMD[/usr/bin/snmpget -t '5' -r '7' -v2c -c *** -Pud -Ovq -m CISCO-FLASH-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/cisco 'udp':'c6504-device.local':'161' ciscoFlashDevicesSupported.0]
CMD EXITCODE[0]
CMD RUNTIME[0.0265s]
CMD EXITDELAY[10ms]
STDOUT[
9
]
SNMP STATUS[TRUE]
CMD[/usr/bin/snmpbulkwalk -Cr'100' -t '5' -r '7' -v2c -c *** -Pud -OQUs -m CISCO-FLASH-MIB:OLD-CISCO-CHASSIS-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/cisco 'udp':'c6504-device.local':'161' ciscoFlashDeviceTable]
CMD EXITCODE[0]
CMD RUNTIME[20.6699s]
STDOUT[
ciscoFlashDeviceSize.1 = 65536000
ciscoFlashDeviceSize.2 = 65536000
ciscoFlashDeviceSize.3 = 65536000
ciscoFlashDeviceSize.4 = 65536000
ciscoFlashDeviceSize.5 = 15990784
ciscoFlashDeviceSize.6 = 508968960
ciscoFlashDeviceSize.7 = 0
ciscoFlashDeviceSize.8 = 509009920
ciscoFlashDeviceSize.9 = 0
ciscoFlashDeviceMinPartitionSize.1 = 65536000
ciscoFlashDeviceMinPartitionSize.2 = 65536000
ciscoFlashDeviceMinPartitionSize.3 = 65536000
ciscoFlashDeviceMinPartitionSize.4 = 65536000
ciscoFlashDeviceMinPartitionSize.5 = 15990784
ciscoFlashDeviceMinPartitionSize.6 = 508968960
ciscoFlashDeviceMinPartitionSize.7 = 0
ciscoFlashDeviceMinPartitionSize.8 = 509009920
ciscoFlashDeviceMinPartitionSize.9 = 0
ciscoFlashDeviceMaxPartitions.1 = 1
ciscoFlashDeviceMaxPartitions.2 = 1
ciscoFlashDeviceMaxPartitions.3 = 1
ciscoFlashDeviceMaxPartitions.4 = 1
ciscoFlashDeviceMaxPartitions.5 = 1
ciscoFlashDeviceMaxPartitions.6 = 4
ciscoFlashDeviceMaxPartitions.7 = 1
ciscoFlashDeviceMaxPartitions.8 = 4
ciscoFlashDeviceMaxPartitions.9 = 1
ciscoFlashDevicePartitions.1 = 1
ciscoFlashDevicePartitions.2 = 1
ciscoFlashDevicePartitions.3 = 1
ciscoFlashDevicePartitions.4 = 1
ciscoFlashDevicePartitions.5 = 1
ciscoFlashDevicePartitions.6 = 1
ciscoFlashDevicePartitions.7 = 0
ciscoFlashDevicePartitions.8 = 1
ciscoFlashDevicePartitions.9 = 0
ciscoFlashDeviceChipCount.1 = 1
ciscoFlashDeviceChipCount.2 = 1
ciscoFlashDeviceChipCount.3 = 1
ciscoFlashDeviceChipCount.4 = 1
ciscoFlashDeviceChipCount.5 = 1
ciscoFlashDeviceChipCount.6 = 1
ciscoFlashDeviceChipCount.7 = 1
ciscoFlashDeviceChipCount.8 = 1
ciscoFlashDeviceChipCount.9 = 1
ciscoFlashDeviceName.1 = bootflash
ciscoFlashDeviceName.2 = sup-bootflash
ciscoFlashDeviceName.3 = slavesup-bootflash
ciscoFlashDeviceName.4 = slavebootflash
ciscoFlashDeviceName.5 = dfc#4-bootflash
ciscoFlashDeviceName.6 = disk0
ciscoFlashDeviceName.7 = disk1
ciscoFlashDeviceName.8 = slavedisk0
ciscoFlashDeviceName.9 = slavedisk1
ciscoFlashDeviceDescr.1 = Boot Flash
ciscoFlashDeviceDescr.2 = Supervisor's Boot Flash
ciscoFlashDeviceDescr.3 = Slave Supervisor's Boot Flash
ciscoFlashDeviceDescr.4 = Slave Boot Flash
ciscoFlashDeviceDescr.5 = DFC's Boot Flash
ciscoFlashDeviceDescr.6 = Flash disk0
ciscoFlashDeviceDescr.7 = Flash disk1
ciscoFlashDeviceDescr.8 = Slave Flash disk0
ciscoFlashDeviceDescr.9 = Slave Flash disk1
ciscoFlashDeviceController.6 = internal
ciscoFlashDeviceController.7 = internal
ciscoFlashDeviceController.8 = internal
ciscoFlashDeviceController.9 = internal
ciscoFlashDeviceCard.1 = cardIndex.11
ciscoFlashDeviceCard.2 = cardIndex.11
ciscoFlashDeviceCard.3 = cardIndex.27
ciscoFlashDeviceCard.4 = cardIndex.27
ciscoFlashDeviceCard.5 = cardIndex.22
ciscoFlashDeviceCard.6 = cardIndex.11
ciscoFlashDeviceCard.7 = cardIndex.11
ciscoFlashDeviceCard.8 = cardIndex.27
ciscoFlashDeviceCard.9 = cardIndex.27
ciscoFlashDeviceProgrammingJumper.1 = unknown
ciscoFlashDeviceProgrammingJumper.2 = unknown
ciscoFlashDeviceProgrammingJumper.3 = unknown
ciscoFlashDeviceProgrammingJumper.4 = unknown
ciscoFlashDeviceProgrammingJumper.5 = unknown
ciscoFlashDeviceProgrammingJumper.6 = unknown
ciscoFlashDeviceProgrammingJumper.7 = unknown
ciscoFlashDeviceProgrammingJumper.8 = unknown
ciscoFlashDeviceProgrammingJumper.9 = unknown
ciscoFlashDeviceInitTime.1 = 0:0:00:00.00
ciscoFlashDeviceInitTime.2 = 0:0:00:00.00
ciscoFlashDeviceInitTime.3 = 0:0:00:00.00
ciscoFlashDeviceInitTime.4 = 0:0:00:00.00
ciscoFlashDeviceInitTime.5 = 0:0:00:00.00
ciscoFlashDeviceInitTime.6 = 0:0:00:18.59
ciscoFlashDeviceInitTime.7 = 0:0:00:00.00
ciscoFlashDeviceInitTime.8 = 0:0:00:00.00
ciscoFlashDeviceInitTime.9 = 0:0:00:00.00
ciscoFlashDeviceRemovable.1 = false
ciscoFlashDeviceRemovable.2 = false
ciscoFlashDeviceRemovable.3 = false
ciscoFlashDeviceRemovable.4 = false
ciscoFlashDeviceRemovable.5 = false
ciscoFlashDeviceRemovable.6 = true
ciscoFlashDeviceRemovable.7 = true
ciscoFlashDeviceRemovable.8 = true
ciscoFlashDeviceRemovable.9 = true
ciscoFlashDeviceNameExtended.1 = bootflash
ciscoFlashDeviceNameExtended.2 = sup-bootflash
ciscoFlashDeviceNameExtended.3 = slavesup-bootflash
ciscoFlashDeviceNameExtended.4 = slavebootflash
ciscoFlashDeviceNameExtended.5 = dfc#4-bootflash
ciscoFlashDeviceNameExtended.6 = disk0
ciscoFlashDeviceNameExtended.7 = disk1
ciscoFlashDeviceNameExtended.8 = slavedisk0
ciscoFlashDeviceNameExtended.9 = slavedisk1
]
SNMP STATUS[TRUE]
CMD[/usr/bin/snmpbulkwalk -Cr'100' -t '5' -r '7' -v2c -c *** -Pud -OQUs -m CISCO-FLASH-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/cisco 'udp':'c6504-device.local':'161' ciscoFlashPartitionName]
CMD EXITCODE[1]
CMD RUNTIME[40.0536s]
STDOUT[
]
STDERR[
Timeout: No Response from udp:c6504-device.local:161
]
SNMP STATUS[FALSE]
SNMP ERROR1002 - Request timeout
There's not very much we can do to control your device not responding to SNMP queries. This is not an Observium issue, it's an issue with the device itself.
This is not behaviour I'd expect from a 6500. Certainly not for it to be down for 7 retries with 5 second timeout each, so it failed to respond to SNMP for at least 35 seconds!
Is there an intervening firewall between the Observium server and the 6500?