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  1. Observium
  2. OBS-3060

Ejects from the web interface by cookies

Details

    • Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Web Interface

    Description

      Hi, I have problems with two users who log in and the session closes quickly. Sometimes every 30 minutes, sometimes every 40 minutes and also every hour the user is droped out from the session. According to the records in the web interface, you can see how they log in (with cookies) and without them . If we delete all cookies, the session takes a little longer, but will soon be closed again. I need the session to be permanently open on these PCs. It was tested with Chrome and Firefox and the same thing happens. When I block cookies in the browser, observium does not allow me to log in

      I hope you can help me
      Thank you

      Attachments

        1. CDCER.PNG
          CDCER.PNG
          62 kB
        2. cdcer2.PNG
          cdcer2.PNG
          70 kB
        3. cookies1.PNG
          cookies1.PNG
          20 kB
        4. cookies2.PNG
          cookies2.PNG
          19 kB
        5. cookies3.PNG
          cookies3.PNG
          20 kB
        6. Observium1.PNG
          Observium1.PNG
          8 kB
        7. Observium2.PNG
          Observium2.PNG
          42 kB
        8. Observium3.PNG
          Observium3.PNG
          68 kB

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. OBS-3109 302 ERR_TOO_MANY_REDIRECTS

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Closed

          Activity

            [OBS-3060] Ejects from the web interface by cookies
            landy Mike Stupalov made changes -
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            landy Mike Stupalov made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Resolved [ 5 ]
            landy Mike Stupalov added a comment -

            Should be fixed in r10128.

            landy Mike Stupalov added a comment - Should be fixed in r10128.
            landy Mike Stupalov made changes -
            Status Original: Pending Response [ 10000 ] New: In Progress [ 3 ]
            landy Mike Stupalov made changes -
            Link New: This issue is duplicated by OBS-3109 [ OBS-3109 ]
            fritsjuuh Kevin Phylipsen added a comment -

            Hi Mike,

            I just upgraded to 19.10.10082 (from 10064), will keep you posted on the process.
            If we are still experiencing issues I'll contact you by mail.

            fritsjuuh Kevin Phylipsen added a comment - Hi Mike, I just upgraded to 19.10.10082 (from 10064), will keep you posted on the process. If we are still experiencing issues I'll contact you by mail.
            landy Mike Stupalov made changes -
            Status Original: In Review [ 10101 ] New: Pending Response [ 10000 ]
            landy Mike Stupalov added a comment -

            Additionally, if latest revision (note this is should be rolling, not stable) not fixed issue, please someone provide access to Web UI for me (from IP 185.108.211.203).

            landy Mike Stupalov added a comment - Additionally, if latest revision (note this is should be rolling, not stable) not fixed issue, please someone provide access to Web UI for me (from IP 185.108.211.203).
            landy Mike Stupalov made changes -
            Status Original: Pending Response [ 10000 ] New: In Review [ 10101 ]
            Gonzalez Patricio Gonzalez added a comment -

            Hi Mike

            I will coordinate with IT departament to install the latest revision and I will share the results.

             

            Thank you

             

             

            Gonzalez Patricio Gonzalez added a comment - Hi Mike I will coordinate with IT departament to install the latest revision and I will share the results.   Thank you    

            People

              landy Mike Stupalov
              Gonzalez Patricio Gonzalez
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              Dates

                Created:
                Updated:
                Resolved: