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  1. Observium
  2. OBS-3035

Alert Checker created but didn't receiving mail

Details

    • Help
    • Resolution: Not A Bug
    • Major
    • None
    • Community Edition
    • Alerting
    • Software Platform

    Description

      Dear Team,

      I have created some alert checkers in observium and I am getting alerts in Observium but I didn't get any mails regarding that alert. I have associated three email IDs and also configured the SMTP settings but still I am not getting alert mail. Also I want to configure that when checker is failed then only then I get the email. Email should be delivered when checker is failed, not every time whether successful or failed. 

      Please help me to correct my configuration that where I am wrong and solve my issue as soon as possible.

      Thank you

      Attachments

        1. alert1.JPG
          alert1.JPG
          50 kB
        2. alert2.JPG
          alert2.JPG
          68 kB
        3. alert3.JPG
          alert3.JPG
          161 kB

        Activity

          [OBS-3035] Alert Checker created but didn't receiving mail

          If still actual, need more information:

          • show configuration options related with mail alerts.
          • debug for test alert: ./test_alert.php -d -c <contact_id>.
          landy Mike Stupalov added a comment - If still actual, need more information: show configuration options related with mail alerts. debug for test alert: ./test_alert.php -d -c <contact_id> .

          People

            adama Adam Armstrong
            syssol Mohit Kotak
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            Dates

              Created:
              Updated:
              Resolved: