Details

    • Vendor Bug
    • Resolution: Fixed
    • Minor
    • None
    • Professional Edition
    • Discovery
    • None

    Description

      W&T Temperature Sensors are broken, showing no data after the recent update anymore.

      Traffic and Temperature Data is affected.

       

      Attachments

        1. wut_Screenshot.png
          wut_Screenshot.png
          81 kB
        2. discovery_debug.txt
          28 kB
        3. wut.snmpwalk.txt
          16 kB

        Activity

          [OBS-3002] W&T Temperature Sensors Broken

          Ok, fixed in r9897.

          (Need device rediscovery)

          landy Mike Stupalov added a comment - Ok, fixed in r9897. (Need device rediscovery)
          landy Mike Stupalov added a comment - pmueller mm?

          Heh, funny.. attach please debug for discovery and poller debugs:

          ./discovery.php -d -m sensors -h <device>
          ./poller.php -r -d -m sensors -h <device>

          landy Mike Stupalov added a comment - Heh, funny.. attach please debug for discovery and poller debugs: ./discovery.php -d -m sensors -h <device> ./poller.php -r -d -m sensors -h <device>

          Hi,

           

          updated to latest observium release. It's working now, however the "." is shifted by one decimal position.

          When it's 22.5 °C Observium reports 2.25°C.

           

          pmueller Patrick Mueller added a comment - Hi,   updated to latest observium release. It's working now, however the "." is shifted by one decimal position. When it's 22.5 °C Observium reports 2.25°C.  

          There seems as updated firmware on device.
          W&T devices have strange practice for change base Oid tree after update firmware at some point.

          Support for new firmware added in r9867.

          landy Mike Stupalov added a comment - There seems as updated firmware on device. W&T devices have strange practice for change base Oid tree after update firmware at some point. Support for new firmware added in r9867.
          • Nothing else changed. Four of those devices broke in two observium installations (independend)
          • I can not see the version or updated message in the Eventlog
          • -v2c seems not to be supported and v1 has worked in the past just fine
          • snmpwalk attached
          pmueller Patrick Mueller added a comment - Nothing else changed. Four of those devices broke in two observium installations (independend) I can not see the version or updated message in the Eventlog -v2c seems not to be supported and v1 has worked in the past just fine snmpwalk attached

          Hrm, really not see if something changed for this devices in code.

          Probably something else has changed?
          You know from which version you updated (you can see in eventlog for messages "Observium updated").

          Additionally will be good if attach full walk from device (seems as you will use -v1 instead -v2c):

          snmpwalk -v2c -c <community> -ObentU <hostname> .1 > wut.snmpwalk
          snmpwalk -v2c -c <community> -ObentU <hostname> .1.3.6.1.4.1 >> wut.snmpwalk

          landy Mike Stupalov added a comment - Hrm, really not see if something changed for this devices in code. Probably something else has changed? You know from which version you updated (you can see in eventlog for messages "Observium updated"). Additionally will be good if attach full walk from device (seems as you will use -v1 instead -v2c): snmpwalk -v2c -c <community> -ObentU <hostname> .1 > wut.snmpwalk snmpwalk -v2c -c <community> -ObentU <hostname> .1.3.6.1.4.1 >> wut.snmpwalk

          discovery_debug.txt

           

          I also fount the following eventlog output. Maybe that helps:

          2019-04-10 16:35:53 sig-environment-01 Vendor changed: '' -> 'W&T'
          2019-04-10 16:33:24 hot-aisle Sensor deleted: temperature wut 2 hot-aisle
          2019-04-10 16:33:24 cold-aisle Sensor deleted: temperature wut 1 cold-aisle

          pmueller Patrick Mueller added a comment - discovery_debug.txt   I also fount the following eventlog output. Maybe that helps: 2019-04-10 16:35:53 sig-environment-01 Vendor changed: '' -> 'W&T' 2019-04-10 16:33:24 hot-aisle Sensor deleted: temperature wut 2 hot-aisle 2019-04-10 16:33:24 cold-aisle Sensor deleted: temperature wut 1 cold-aisle

          Hrm, please attach debug for discovery:

          ./discovery.php -d -m sensors -h <device>
          

          landy Mike Stupalov added a comment - Hrm, please attach debug for discovery: ./discovery.php -d -m sensors -h <device>

          People

            landy Mike Stupalov
            pmueller Patrick Mueller
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            Dates

              Created:
              Updated:
              Resolved: