Uploaded image for project: 'Observium'
  1. Observium
  2. OBS-2905

Alerter Not Sending to Contacts

    XMLWordPrintable

Details

    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • Professional Edition
    • Alerting

    Description

      RunningĀ Version: Observium 19.1.9661 (stable)

      None of the contacts configured for the alerter are receiving any alerts. Both Slack and email are configured for three separate contacts.

      I have tested running the test_alert.php script in debug against each individual contact and I receive emails it generates successfully.

      Forcing an alert to occur causes a trigger and I can see in the `alert_log` table that "Alert notifictation sent" logs are being recorded however it seems that they are not being sent through natural (non-test) alerts.

      Attachments

        Activity

          People

            adama Adam Armstrong
            Nornor Alexander Norris
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

              Created:
              Updated: