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  1. Observium
  2. OBS-2764

Degraded Smart Array condition status not shown in device list

Details

    • Improvement
    • Resolution: Fixed
    • Minor
    • None
    • Community Edition
    • Web Interface
    • HP Proliant DL360G5, Smart Array Controller P400i, Linux 4.4.0+10

    Description

      Device list shows server to be ok / blue color, but status indicator on device page shows Smart Array Condition yellow / degraded.

      Should be marked yellow on the device list as well to easily see where there is a problem without digging into every device separately.

      Attachments

        1. obs1.jpg
          20 kB
          Leo Koivulehto
        2. obs2.jpg
          10 kB
          Leo Koivulehto

        Activity

          [OBS-2764] Degraded Smart Array condition status not shown in device list

          Ok, now it there (in Pro edition).
          Fixed in r9732.

          landy Mike Stupalov added a comment - Ok, now it there (in Pro edition). Fixed in r9732.

          Speaking from user perspective, it would be highly useful. We also use PRTG in monitoring certain critical services, mainly because of their mobile app and push alerts. From their list of devices I can see clearly which has a problem and which is ok (red/yellow/green for down/degraded/ok). Not everything is yellow/red. If they are, I know I need to do something or at least pause/disable alerting for that sensor if I know it is ok.

          There are multiple groups, subgroups, devices and subentities. If there is a red or yellow there anywhere, it can always be seen on the highest 'parent' level without digging through all devices. I can basically see if everything is ok just by looking at one line. I find it very informative.

           

          leo Leo Koivulehto added a comment - Speaking from user perspective, it would be highly useful. We also use PRTG in monitoring certain critical services, mainly because of their mobile app and push alerts. From their list of devices I can see clearly which has a problem and which is ok (red/yellow/green for down/degraded/ok). Not everything is yellow/red. If they are, I know I need to do something or at least pause/disable alerting for that sensor if I know it is ok. There are multiple groups, subgroups, devices and subentities. If there is a red or yellow there anywhere, it can always be seen on the highest 'parent' level without digging through all devices. I can basically see if everything is ok just by looking at one line. I find it very informative.  

          This is an interesting observation. The device colour codes originally weren't designed to work this way, as they were just illustrating device status., before the collection of anything else existed.

          It might be useful for us to indicate subentity status here, but I suspect this would just result in everything being red/yellow.

          It'd also be pretty complex to implement, since you can't work this out in real time (too many tables, too many queries), so it'd have to be done at poll-time, which would need all of the modules to return an overall state.

          adama Adam Armstrong added a comment - This is an interesting observation. The device colour codes originally weren't designed to work this way, as they were just illustrating device status., before the collection of anything else existed. It might be useful for us to indicate subentity status here, but I suspect this would just result in everything being red/yellow. It'd also be pretty complex to implement, since you can't work this out in real time (too many tables, too many queries), so it'd have to be done at poll-time, which would need all of the modules to return an overall state.

          People

            landy Mike Stupalov
            leo Leo Koivulehto
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            Dates

              Created:
              Updated:
              Resolved: