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  1. Observium
  2. OBS-2467

After upgrade to CE v17.9.0 Graphs are empty NaN dump rrdtool

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Details

    • Bug
    • Resolution: Not A Bug
    • Minor
    • None
    • Community Edition, Professional Edition
    • Web Interface

    Description

      Hello all,

      After upgrade to CE v17.9.0 the graphs of devices are empty and the rrdtool dump shows NaN for the rrd file.

      The only graphs that are displaying information are the Polling Information graphs.

      In the db.log I can see a lot of "Failed dbQuery (#2006 - MySQL server has gone away)"

      poller.php(30612): Failed dbQuery (#2006 - MySQL server has gone away), Query: INSERT INTO `perf_times` (`type`,`doing`,`start`,`duration`,`devices`)  VALUES ('poll','167','1508165401.9348','16.12','1').

      The rrd directory and subdirectory have the right permission/ownership:

      drwxrwxrwx 376 www-data www-data  20K Oct 16 13:44 rrd

      The config file has no white spaces.

      We had done upgrades before, and they had been flawless perfectly.

      Any suggestions or clues to point at, it will be appreciated.

      Thanks.

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            adama Adam Armstrong
            emiliomejias Emilio MEJIAS
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              Updated:
              Resolved: