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  1. Observium
  2. OBS-2182

JpGraph Error: 13 The installed PHP version (7.0.15) is not compatible with this release of the library.

Details

    • Bug
    • Resolution: Fixed
    • Critical
    • None
    • Professional Edition
    • Billing
    • Centos7 php 7.0.15 Observium 17.2.8349 (13th February 2017)

    Description

      hi,

      after change the php version to 7.0 I got:

      JpGraph Error: 13 The installed PHP version (7.0.15) is not compatible with this release of the library. The library requires at least PHP version 5.1.0

      Attachments

        1. billing-data_graph.PNG
          billing-data_graph.PNG
          130 kB
        2. observium-bill.jpg
          observium-bill.jpg
          41 kB
        3. Observium-bill-1.jpg
          Observium-bill-1.jpg
          28 kB
        4. Observium-bill-2.jpg
          Observium-bill-2.jpg
          78 kB

        Activity

          [OBS-2182] JpGraph Error: 13 The installed PHP version (7.0.15) is not compatible with this release of the library.
          adama Adam Armstrong added a comment -

          Yeah, perhaps we should remove the percentage bar when there is no limit set.

          adama Adam Armstrong added a comment - Yeah, perhaps we should remove the percentage bar when there is no limit set.
          rherold Ruben Herold added a comment -

          you are right Adam. so I thing its on cosmetical to not show the graph if no limit is set.

          rherold Ruben Herold added a comment - you are right Adam. so I thing its on cosmetical to not show the graph if no limit is set.
          adama Adam Armstrong added a comment -

          yes, this doesn't seem like a bug.

          If you expect a percentage bar to work on a bill with no limit, you have a bug in your head

          adama Adam Armstrong added a comment - yes, this doesn't seem like a bug. If you expect a percentage bar to work on a bill with no limit, you have a bug in your head
          rendest Stef Renders added a comment -

          We have it as well since the upgrade. Looks like some division by 0 stuff; since it only appears on bills with no limit set.

          rendest Stef Renders added a comment - We have it as well since the upgrade. Looks like some division by 0 stuff; since it only appears on bills with no limit set.
          adama Adam Armstrong added a comment -

          Hmm. I wonder what's causing that!

          adama Adam Armstrong added a comment - Hmm. I wonder what's causing that!
          rherold Ruben Herold added a comment -

          Yes seems to work mostly...
          But the INF% are still there please take a look into my screnshots

          rherold Ruben Herold added a comment - Yes seems to work mostly... But the INF% are still there please take a look into my screnshots
          rendest Stef Renders added a comment -

          Thanks ! Can confirm it works (deleted jpgraph)

          rendest Stef Renders added a comment - Thanks ! Can confirm it works (deleted jpgraph)
          adama Adam Armstrong added a comment -

          Ahh yes. jpgraph was being included in the files where it shouldn't have been. Should work now!

          I guess I still have the jpgraph libraries in the directory here!

          adama Adam Armstrong added a comment - Ahh yes. jpgraph was being included in the files where it shouldn't have been. Should work now! I guess I still have the jpgraph libraries in the directory here!
          adama Adam Armstrong added a comment -

          Aha, this is useful information. Let me look!

          adama Adam Armstrong added a comment - Aha, this is useful information. Let me look!
          rendest Stef Renders added a comment -

          Edit:

          Moved the jpgraph directory as a test, and it resulted in the screenshots Ruben showed. So obviously, there's something still being included.

          billing-data.php returns a HTTP 500 error so graphs aren't being shown.

          Kind regards

          rendest Stef Renders added a comment - Edit: Moved the jpgraph directory as a test, and it resulted in the screenshots Ruben showed. So obviously, there's something still being included. billing-data.php returns a HTTP 500 error so graphs aren't being shown. Kind regards

          People

            adama Adam Armstrong
            rherold Ruben Herold
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            Dates

              Created:
              Updated:
              Resolved: