[OBS-1687] Problem with devices Huawei S6720-30C-EI-24S-AC - Observium

Details

Type: Bug
Resolution: Fixed
Priority: Trivial
Fix Version/s: None
Affects Version/s: Professional Edition
Component/s: None
Labels:
- vlan
Environment:

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Observium 0.15.12.7261 (15th December 2015)
OS Linux 3.2.0-4-amd64 [amd64] (Debian 7.9)
Apache 2.2.22 (Debian)
PHP 5.4.45-0+deb7u2
Python 2.7.3
MySQL 5.5.46-0+deb7u1 (extension: mysqli 5.5.46)
SNMP NET-SNMP 5.4.3
RRDtool 1.4.7

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Observium 0.15.12.7261 (15th December 2015) OS Linux 3.2.0-4-amd64 [amd64] (Debian 7.9) Apache 2.2.22 (Debian) PHP 5.4.45-0+deb7u2 Python 2.7.3 MySQL 5.5.46-0+deb7u1 (extension: mysqli 5.5.46) SNMP NET-SNMP 5.4.3 RRDtool 1.4.7

Description

Hi,

We added some new devices to Observium from Huawei:

S6720-30C-EI-24S-AC

And it seems that this blocks the system.

Observium discover the devices ok, but when we go to the ports tab on the device we get a "server error 500".

And after some time, the observium crash, we can't connect to the web

MySQL Error 2002: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)

Attachments

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Screen Shot 2016-02-04 at 15.06.11.png
289 kB
2016/02/04 10:09 PM
Screen Shot 2016-02-04 at 15.06.19.png
169 kB
2016/02/04 10:09 PM
huawei-s6720.txt
8 kB
2016/02/12 11:41 PM
dicover-huawei-s6720.txt
3 kB
2016/02/16 12:09 AM

Activity

[OBS-1687] Problem with devices Huawei S6720-30C-EI-24S-AC

Mike Stupalov made changes - 2018/06/11 02:10 AM

Status

Original: Resolved [ 5 ]

New: Closed [ 6 ]

Mike Stupalov made changes - 2018/05/11 08:29 PM

Assignee	Original: Adam Armstrong [ adama ]	New: Mike Stupalov [ landy ]
Resolution		New: Fixed [ 1 ]
Status	Original: Open [ 1 ]	New: Resolved [ 5 ]

Mike Stupalov made changes - 2017/12/03 10:30 AM

Labels

New: vlan

Mike Stupalov made changes - 2016/05/22 07:59 PM

Workflow

Original: classic default workflow [ 12753 ]

New: Observium workflow [ 13154 ]

Adam Armstrong made changes - 2016/03/02 06:24 AM

Priority

Original: Critical [ 2 ]

New: Trivial [ 5 ]

Maxim made changes - 2016/02/16 12:09 AM

Attachment

New: dicover-huawei-s6720.txt [ 13009 ]

Plamen Petkov made changes - 2016/02/12 11:41 PM

Attachment

New: huawei-s6720.txt [ 13008 ]

Plamen Petkov made changes - 2016/02/04 10:09 PM

Attachment		New: Screen Shot 2016-02-04 at 15.06.19.png [ 12970 ]
Attachment		New: Screen Shot 2016-02-04 at 15.06.11.png [ 12971 ]

Maxim created issue - 2016/02/04 09:05 PM

People

Assignee:: Mike Stupalov

Reporter:: Maxim

Votes:: 1 Vote for this issue

Watchers:: 4 Start watching this issue

Dates

Created:: 2016/02/04 09:05 PM

Updated:: 2018/06/11 02:10 AM

Resolved:: 2018/05/11 08:29 PM