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  1. Observium
  2. OBS-1267

Email Alert didn't work when device is down - Professional Edition

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: Professional Edition
    • Fix Version/s: None
    • Component/s: Alerting
    • Labels:
      None
    • Environment:
      Debian 32bit

      Description

      Email Alert Not working when server down

      1. test_mail.php working good
      root@observium:/opt/observium# ./test_mail.php -h 192.168.1.3
      Observium 0.15.1.6221
      Test E-mail Configuration

      See mail backend options here: http://www.observium.org/wiki/Configuration_Options#Email_backend_settings

      My Hostname: observium.litmuse.com
      E-mails ENABLED globally ($config['email']['enable'])
      E-mails use PHP-builtin MAIL backend ($config['email']['backend'])
      E-mails send from ($config['email']['from']):
      alter@localhost
      E-mails send to recipients based on default recipient from config and/or device sysContact.
      Try send test notification for 192.168.1.3 to these email(s):
      sebae@localhost
      Notification for 192.168.1.3 SENT.
      root@observium:/opt/observium#

      2. system alter not working /config.php
      Professional Edition(Brand new)

      // Enable alerter (not available in CE)
      $config['poller-wrapper']['alerter'] = TRUE;

      $config['email']['enable'] = TRUE;
      $config['email']['from'] = 'alter@localhost';
      $config['email']['default'] = NULL;
      $config['email']['default_only'] = FALSE;
      $config['email']['backend'] = 'mail';

      $config['alerts']['alerter']['default']['descr'] = "Default Email Alert";
      $config['alerts']['alerter']['default']['type'] = "email";
      $config['alerts']['alerter']['default']['contact'] = "sebae@localhost";
      $config['alerts']['alerter']['default']['enable'] = TRUE;

      • Attach my setting screen shot

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            Assignee:
            adama Adam Armstrong
            Reporter:
            serogrip sangeun
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              Dates

              Created:
              Updated:
              Resolved: